Posted Wednesday, June 18, 2025 at 4:00 AM
Sales Engineer - Stamford, UK
BACKGROUND TO THE COMPANY
Avtron is the global leader is power test equipment and specialises in the manufacture of Dynamometers and Load Banks. We are experienced in working with, and satisfying, multi-national organizations, utilities, and government departments, as well as specialist companies involved in mission critical, OEM, service, plant hire and power generation. Customer service always takes top priority. We are always available to talk to our customers, sharing our experience on all aspects of testing and test equipment, both before delivery and at any time in the years to follow. There are no limits, and no detail is too small to warrant our interest and help. Our own purpose-built factory is well equipped with modern computer-aided design and manufacturing facilities. We are enthusiastic, highly skilled and have in place the necessary management and ISO9001 quality systems to ensure that we meet our customers' needs, right first time, on time, every time.
POSITION SUMMARY
Avtron is seeking to hire a Sales Engineer who can successfully build effective business relationships, is customer focused, and has strong problem-solving skills. The Sales Engineer will work closely with key customers to provide world class customer service. Is required to support customer enquiries, develop suitable technical solutions, create and submit technical quotations and support the external Sales Team. This role requires Electrical Engineering knowledge, strong communication skills, follow-up skills, organizational skills, and the ability to work across functions to address customer issues. This position will work on site at the Easton-on-the-Hill (Stamford) Northamptonshire office.
Main Purpose of the Job
* Focus on the sale of Avtron product in Europe, MEA and Asia region
* Build relationship with both customer and inter departmental personnel
* Be the go-to contact for Avtron orientated enquiries
* Maintain high customer satisfaction by identifying, understanding, and promptly addressing customers’ needs
* Manage customer enquiries from receipt of enquiry through order.
* Support and cover for other team members wherever necessary to achieve business goals and targets
* Executes KPIs and continuous improvement initiatives to maximize customers service levels
* Support the Avtron External Sales team with product understanding and sales support
* Ownership, participation and assistance of the duties and responsibilities outlined below.
Key Responsibilities
* Generation of Technical Quotations
* Expedites enquiries and process customer Purchase Orders.
* Leverage the Sales Process
* Travel may be required up to 20%
Qualifications
* Bachelor’s Degree from an accredited college or university in a relevant field or equivalent level of experience is preferred
* 2-4 years of relevant inside sales or customer service experience
* Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
* Experience using SAP and CRMs systems a plus
* Creative problem-solver with outstanding customer service skills
* Strong Electrical Engineering background essential
* Demonstrate flexibility and continuous improvement
* Collaborative Team worker
* Focus on commercial outcomes and delivering value for money
* Ability to deliver at pace
* Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
* Experience using SAP and CRMs systems a plus
General Statement
The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside an employee’s normal line of work.
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