Role responsibilities
* Provide first and second level technical support on incidents and problems
* Monitor overall system performance and ensure smooth system functionality
* Create, maintain, and utilise documentation
* Assist building compliance with processes and policies
What you will bring to the team
* Excellent organisation and time management skills
* Working to ITIL best practices
* Desire to improve processes, looking for the root cause of a problem
* Willingness to both share your knowledge and learn from others
* A proactive approach towards looking for risks and problem
Reasonable Adjustments
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
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