Package: up to £30k Permanent Full Time, 37.5 hours per week, flexible on start/finish. 25 days holiday, 2 days a year volunteering for a charity of your choice, support, induction, CPD opportunities.
Location: Birkenhead, 2 days a week in the office, rest from home or office.
Key Responsibilities
* Coordinate end-to-end onboarding of apprenticeship learners
* Act as the main point of contact for onboarding queries from learners, employers and internal teams
* Schedule enrolment activities and ensure onboarding milestones are achieved
* Maintain learner onboarding trackers and documentation
Compliance & Funding
* Complete learner eligibility and compliance checks in line with DfE funding rules
* Ensure all enrolment documentation is accurate and fully completed including:
o Training Plans
o Apprenticeship Agreements
o Eligibility evidence
o Employer contribution documentation
* Support audit readiness and compliance assurance activities
ILR & Systems Management
* Accurately update learner records across Bud and ILR-related systems
* Ensure learner data is complete, consistent and audit compliant
* Track onboarding progress and proactively flag delays or risks
* Support operational reporting requirements
Programme Registration & Certification
* Coordinate awarding organisation registrations and certification processes
* Ensure timely and accurate submissions
Cross-Team Coordination
* Work closely with:
o Skills Coaches
o Compliance & Funding teams
o Employer Engagement / BD teams
o Programme Managers
* Support smooth transition from onboarding into active learning delivery
Essential Experience
* Experience working within apprenticeships, funded training or further education, strong understanding of DfE funding rules and compliance
* Experience using learner management systems such as Bud, previous experience supporting ILR processes and/or audit preparation
Skills & Attributes
* Highly organised with exceptional attention to detail
* Strong administrative and data management skills
* Able to manage multiple priorities and deadlines effectively
* Confident communicator with a professional and learner-focused approach
* Proactive, solutions-focused and adaptable
* Comfortable working within a growing organisation
About the Employer
Our client is entering an exciting period of expansion across Care, Data and AI programmes, making this an excellent opportunity to join a forward‑thinking organisation where your contribution will genuinely make an impact.
What we offer
* Outstanding learner experiences
* Strong funding and compliance standards
* Operational excellence
* Sustainable growth and innovation
If you are passionate about learner onboarding, ILR accuracy and apprenticeship compliance — and enjoy being at the heart of programme operations — we would love to hear from you.
Apply by sending your CV to Tina Lacey Recruitment, a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre‑interview advice and guidance right throughout the interview process, giving you the best chance of success.
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