Job Number
BU03902
School/Department
Students' Union
Grade
5
Contract Duration
Permanent
Responsible to
Finance and Operations Manager
Overview
1. Work closely with the Communications and Marketing Lead on the Unions marketing communications and digital content work.
2. Create engaging and on-brand, physical content, such as posters, flyers and banners, incorporating strong graphic design principles to ensure visual impact, consistency, and audience appeal.
3. Create engaging content across all our social media platforms and website.
4. Help deliver campaigns and events, ensure brand consistency, and collaborate with students and staff to bring the student voice to life.
5. Update and maintain the website with fresh content and up-to-date event information.
6. Design posters, flyers, and banners and coordinate their production and printing.
7. Supervise and assign tasks to student staff.
8. Excellent written and verbal communication in both Welsh and English is essential for this role.
Main Duties and Responsibilities
Social Media & Digital Content
9. Maintain and update the SU website, ensuring content is accurate, accessible and engaging.
10. Support the technical administration of the website, including user access.
11. Lead on creating and posting engaging content for the Students’ Union’s social media channels (Instagram, TikTok, Facebook), including daily Stories, posts, videos, and photos.
12. Produce creative, on-brand/on-trend graphics, videos, and written content that support campaigns, events, and student engagement.
13. Write engaging captions, newsletters, and student emails, ensuring content is clear, accessible, and relevant.
14. Plan and create digital content calendars to keep channels active and responsive.
15. Capture and edit photos and videos from SU events and activities to showcase the student experience.
Website & Communications
16. Update and maintain the Students’ Union website with accurate, accessible, and engaging content.
17. Support the technical administration of the website, including user access.
18. Coordinate sending materials to print and ensure timely delivery.
19. Ensure all digital and print content aligns with the Students’ Union brand and messaging.
20. Support the promotion of Students’ Union events and initiatives through creative, student-focused campaigns.
21. Assist in delivering integrated marketing campaigns and engagement events.
22. Coordinate design and print production as required for campaigns and events.
23. Ensure content reflects the SU’s brand and messaging.
24. Monitor digital engagement and use insight to inform improvements in content and functionality.
25. Create and support targeted student communications through email and other digital channels.
26. Keep up to date with digital trends and tools, recommending innovations to enhance engagement.
Campaigns & Print Design
27. Design posters, flyers, banners, and other creative assets to promote Students’ Union campaigns and events.
28. Coordinate the production and printing of materials, ensuring timely delivery. Ensure all digital and print content is consistent with the Students’ Union’s brand and messaging.
29. Support the promotion of Students’ Union events and initiatives through creative, student-focused campaigns.
Collaboration & Support
30. Work with colleagues, officers, and student groups to deliver content that represents the student voice.
31. Support key Union events by working closely with staff across teams and create engaging digital content for our events.
32. Collaborate with the University to align on campaigns and increase Union visibility.
33. Build and maintain strong working relationships across the Union, University, and with external partners.
34. Provide training and support on digital platforms and tools to Union staff and officers.
35. Support student groups in using the website effectively through training and guidance. Supervise, mentor and support student staff.
General
36. To support the development and implementation of relevant policies and procedures within the Union, working closely with the relevant manager and Officer.
37. Supporting the democratic structures within the Union.
38. Ensure that the core principles of the Students’ Union are central to all work undertaken. Supporting the aims and ethos of the Students’ Union and Bangor University throughout the course of their duties.
39. Adhering to and promote the Union’s Environment and Sustainability policy and helping the organisation to achieve our pledge to lessen our impact on the environment.
40. Act as a public advocate for the organisation, promoting the work of the Students’ Union to external stakeholders in the wider community.
41. Willingness to adopt a flexible approach to work hours including evening, weekend and remote working where necessary.
Other Duties and Responsibilities
42. Participate in performance review and developmental activities.
43. The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
44. Comply with the general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/herself and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
45. Comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.
This job description is a guide to the work you will initially be expected to undertake. It may change from time to time to meet changing circumstances.
Person Specification
Essential
46. The ability to speak and write Welsh fluently in a wide variety of situations is essential for this post.
47. Educated to A-Level/NVQ Level 4 or equivalent experience.
48. Strong graphic design skills with experience in creating engaging digital and physical content. Experience managing social media channels and producing digital content.
49. Strong knowledge of digital tools and basic design/editing software (e.g., Canva, Adobe Creative Cloud).
50. Experience supporting website functionality.
51. Comfortable working with new technologies and software.
52. Strong organisational skills and the ability to manage multiple projects effectively.
53. Ability to work creatively and collaboratively to deliver high-quality campaigns and content.
54. Confident using IT tools (including MS Office) and new technologies.
55. Excellent written and verbal communication in both Welsh and English.
56. Willing to work flexibly, including some evenings and weekends where necessary.
Desirable
57. Experience working in a Students’ Union, Higher Education, or membership-led organisation.
58. Skilled at co-creating content with students.
59. Innovative and student-focused approach to communications.
60. Commitment to organisational values and teamwork.
61. Willingness to take on wider responsibilities.
General
We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.
All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.
All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.