Head of Office (Technology & Product)
Company Description
Genomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all. Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.
Job Purpose
The Head of Office (Technology & Product) will provide strategic leadership and operational support to the Chief Technology & Product Officer (CTPO), acting as a trusted adviser and deputy in some contexts. This role ensures the effective coordination of the Tech and Product Delivery Board, business-as-usual meetings, analytics, and reporting to deliver cohesive and aligned directorate activities. It also serves as the primary liaison with the Chief Executive Officer (CEO) Office, Performance, People, Finance, and other senior stakeholders, managing communications, dependencies, and preparing high‑quality documentation for executive governance. The role drives organisational performance, risk management, and financial oversight, while leading community development and engagement activities such as All Hands, Away Days, and celebrating successes.
Key Responsibilities
* Provide leadership bandwidth and support to the CTPO – acting as a trusted adviser and delivery partner, and deputising where appropriate.
* Coordinate and support the effective operation of the Tech and Product Delivery Board, business‑as‑usual meetings, directorate analytics and reporting, ensuring BAU activity is joined up, cohesive and able to deliver on both change and BAU activity.
* Act as a key interface with the CEO Office, Performance, People, Finance and other senior stakeholders, managing asks, dependencies and communications for the CTPO, and leading the preparation of high‑quality papers, business cases and reports for the ELT, Board and other governance forums.
* Hold budgetary responsibility for modelling, monitoring and managing spend across cross‑cutting budgets, working with teams to understand actual spend, future needs and capacity.
* Lead the Objectives and Key Results (OKR) process with chapter leads and direct reports of the CTPO (e.g. across Cyber Security, Scalable Tech, Engineering, Product, Architecture, and Data), tracking progress, preparing analytics, facilitating improvements and developing and maintaining longer‑term strategy and roadmaps that are accessible and understood across the organisation.
* Act as a central coordination point for major cross‑directorate change programmes, ensuring alignment, connection and timely delivery, and supporting organisational change by identifying gaps and needs.
* Create, prepare and distribute high‑quality and insightful documents such as briefing packs, board papers, audit committee papers, procurement documents, project reports, business cases, budgets and records for the Executive Leadership Team (ELT), Board and other governance forums, and facilitate the sharing of best practice across digital and strategy teams.
* Take a central role in risk management across the directorate, ensuring risks are identified, tracked and mitigated, and work closely with the Performance function to define, measure and report on KPIs across Tech and Product.
* Lead community development across the Tech and Product directorate, including planning and preparing for All Hands calls, Away Days and other engagement activities, and ensuring regular communications and celebration of successes.
* Be accountable for the sign‑off process for work with external organisations and partners, ensuring value for money and clear benefits to the organisation that align with the vision, objectives and milestones.
* Embodiment of Genomics England Behaviours in all aspects of the role and support the CTPO in embedding the behaviours across the Tech & Product directorate.
Qualifications
* Extensive experience in environments where technology and digital solutions are central to service delivery, with the ability to understand their impact on organisational performance and strategy.
* A clear understanding of the intersection between technology, product development and business outcomes, enabling informed decision‑making and effective governance.
Benefits
* Generous leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
* Family‑friendly arrangements: blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
* Pension and financial: defined contribution pension (Genomics England double‑matches up to 10%), life assurance (3x salary) and a Give As You Earn scheme.
* Learning and development: individual learning budgets, support for training and certifications, reimbursement for one annual professional subscription (approval required).
* Recognition and rewards: employee recognition programme and referral scheme.
* Health and wellbeing: subsidised gym membership, a free Headspace account and access to an Employee Assistance Programme, eye tests, flu jabs.
Equal Opportunities
Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation or social background. Genomics England’s policies of non‑discrimination and equity will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part‑time or employed under a permanent or a fixed‑term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity.
Closing Date
Wednesday 7th January 2026
Salary
£81,000
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