Overview
Enforcement Agent On-Street Trainer role at Marston Holdings. This is a field-based, full-time position combining frontline enforcement duties with coaching and developing new Resolution Specialists in the field.
Base pay range
Resolution Specialist - On-Street Trainer
Location: Field-based
Salary: Competitive + Excellent Benefits
Contract Type: Full-Time, Permanent
What you’ll do
* Mentor on the Move: Provide on-street training, coaching and guidance in live operational environments.
* Compliance Champion: Ensure best practices, professionalism, and ethical conduct in every interaction.
* Lead by Example: Execute enforcement duties to the highest standard, setting the tone for new recruits.
* Tactical Guidance: Train and support officers in managing evasions, handling sensitive situations, and engaging with the public.
* Real-Time Feedback: Monitor performance, deliver constructive feedback, and foster professional growth.
* Administrative Oversight: Ensure all warrant returns, field reports, and financial documentation are completed accurately.
What we’re looking for
* Proven success in a field-based enforcement or regulatory role.
* Strong interpersonal and coaching skills — a natural mentor.
* Deep understanding of enforcement legislation and ethical standards.
* Resilience, confidence, and clarity in complex or high-pressure situations.
* Passionate about helping others succeed and uphold compliance.
* Must hold a full UK manual driving licence.
What’s in it for you
* Competitive Salary
* Competitive Annual Leave: Because your time matters.
* Enhanced Family Benefits: Comprehensive maternity and paternity packages to support you through every stage of life.
* Health Cash Back Plan: Access a range of health expenses coverage—we prioritize your well-being.
* Exclusive Staff Perks: Discounts on high street shopping, travel, social activities, and wellness programs to make life easier and more fun.
* Company Van: A fully equipped company vehicle to keep you mobile and comfortable.
* Fuel Card & Work Phone: Stay equipped for success every day.
* Pension Scheme: A robust pension plan to ensure peace of mind for your future.
Notes
New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. The post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer. We consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Consumer Services
Referrals increase your chances of interviewing at Marston Holdings by 2x
London, England, United Kingdom – 2 weeks ago; London, England, United Kingdom – 4 days ago; Eastbury, England, United Kingdom – 1 week ago
#J-18808-Ljbffr