Used Car Sales - Call Centre Agent Reporting to: Sales Controller Department: Sales Location: Watford Basic Salary: £15,000 per annum We are a rapidly expanding automotive group with over 1,500 cars in stock and multiple sites across the region. Growth is at the heart of our success, and were looking for enthusiastic, motivated people to join us on this journey. If youre a confident communicator who enjoys engaging with people and delivering excellent customer service, this could be the opportunity for you. What We Offer Competitive basic salary uncapped commission Realistic first-year OTE of £60,000 Career progression opportunities within a fast-growing business Fun, friendly, and supportive work environment Free onsite parking Monthly commission incentives 28 days annual holiday Key Responsibilities Handle inbound and outbound calls in a professional manner Book appointments for vehicle viewings (commission paid per booking) Deliver excellent customer service and resolve customer queries efficiently Keep accurate records of all customer interactions Work collaboratively with colleagues to achieve team and individual targets What Were Looking For Strong communication and listening skills Confidence in handling a high volume of calls Ability to stay calm and professional under pressure Basic IT and data entry skills Previous experience in customer service or sales is desirable (but not essential full training provided) A proactive, self-motivated attitude Salary & Hours Basic Salary: £15,000 per annum OTE: £60,000 (uncapped commission) Contract Type: Full-time, Permanent Working Hours (rota): Week 1: MondaySaturday 08:4518:00 or 11:4521:00 | Sunday 10:0017:00 (Tuesday off) Week 2: MondaySaturday 08:4518:00 or 11:4521:00 | Sunday 10:0017:00 (Tuesday & Wednesday off) Benefits Uncapped commission structure Bonus scheme Employee discount scheme Company events Supportive team culture with opportunities to grow