Are you a Customer Service Administrator looking for a stable, long-term role within a growing and well-established manufacturing business? Our client, a thriving Tier 1 supplier, is seeking a driven and detail-focused Customer Service Administrator to join their busy team and play a key role in supporting production, scheduling, and customer communication. Customer Service Administrator Permanent Competitive Salary Brierley Hill Customer Service Administrator Job Description Carry out on-site installation, assembly, inspection and repair of specialist equipment across the UK and occasionally overseas Act as the first point of contact for customer enquiries, orders, and scheduling updates Input and validate customer data, order details, and schedule changes within the ERP system Attend the daily production meetings to review progress and identify any risks/delays Complete administrative tasks including documentation, order amendments, and reporting Customer Service Administrator Essential Experience/Skills/Qualifications Strong customer service experience Confident managing customer accounts and coordinating with internal teams Experience using ERP systems and proficiency with Excel Customer Service Administrator Benefits Retail and shopping discounts 25 days plus bank holidays Free onsite Parking If you feel you’re a good fit for this position, please click ‘apply’, email (url removed) or call (phone number removed)