At M&S, we're evolving our Financial Services offerings and we're looking for a Product Marketing Manager to join the transformation. This is a high-impact, fast-paced role where you'll define and deliver the marketing plan for our new to market insurance products across Pet, Travel and Home categories. In this role there is plenty of autonomy, opportunity to try new things, lots of variety and the chance to work with the much-loved M&S brand.
What You’ll Do
* Lead the design and delivery of the Travel, Pet, and Home Insurance marketing plans, working with channel experts and agency partners to execute and continue to optimise your plans.
* Work in partnership with commercial colleagues to shape the marketing formula for improving our trading run rate and report on performance in weekly trade and monthly meetings.
* Work with agencies and design colleagues on creative and content, landing propositional benefits with clarity and impact.
* Support the Senior Marketing Manager in shaping the long‑term product marketing strategy to grow category performance and market share.
* Collaborate cross‑functionally with stakeholders from FS, Sparks and retail to maximise the power of the M&S brand and marketing ecosystem, while collaborating with insurance partners to strengthen performance across the category.
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Qualifications
* Experience in Financial Services marketing is essential, with Insurance experience desirable.
* Experience within a retail context is a plus but not mandatory.
* Knowledge of a diverse range of channels – you don't need to be an expert but you must understand how to bring channels together to form a communication strategy.
* Ability to confidently manage a multi‑product pipeline of work, using strong organisational skills and agility.
Benefits
* 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
* Competitive holiday allowance with the option to buy more.
* Discretionary bonus schemes linked to your performance and ours.
* Strong pension and life assurance to help plan for the future.
* Tailored induction and training to support your development from day one.
* Exclusive perks and savings through our M&S Choices portal.
* Market‑leading family policies, including parental, adoption and neonatal leave.
* 24/7 wellbeing support, including virtual GP access and mental health services.
* One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. We’ll do our best to put steps in place to help you be at your best throughout the process.
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