Events & Office Administrator
9 Month FTC
Overview of the Role:
Join our client as an Events & Office Administrator in their fun and collaborative Head Office team based in Chiswick, West London (Hybrid: 3/2 Office/Home). This position entails a variety of responsibilities primarily centred around online event coordination, administration, and customer service to help ensure the smooth delivery of their online training courses.
Ideal Candidate:
1. Minimum 2 years’ full-time employed experience working in training or events administration, or a similar role which required a high level of organisation, customer service, and administration.
2. Minimum of 2 years’ full-time employed customer service work experience in an office-based role, adept in handling a high volume of calls and email communications with accuracy.
3. Experience in generating weekly/monthly reports for management.
4. Exceptional organisational abilities with a keen eye for detail and strong problem-solving skills.
5. Proficient in using Microsoft Office, CRM systems and Zoom, with excellent written and verbal communication skills.
6. Able to easily commute to Turnham Green, West London.
7. Must be available immediately or within 1-2 weeks.
Benefits on Offer:
8. Competitive salary package – £25-26k per annum
9. Opportunities for professional development and free training events
10. Vibrant team environment with regular company events
11. Pleasant West London office location with modern facilities
12. Supportive team culture promoting work-life balance
Key Responsibilities:
13. Coordinate and set up online events, ensuring high-quality delivery and customer satisfaction.
14. Serve as the primary contact for customers and stakeholders, managing relationships and communications effectively.
15. Compile event reports to enhance future event planning and execution.
16. Manage general office duties, including handling calls, emails, and other inquiries.
17. Support the training team with the preparation and distribution of materials and manage participant attendance records.
Our Client:
Is indisputably at the forefront of coach training worldwide, they have trained over 100,000 people worldwide in the last 25 years. They are a fast-paced and innovative company; all staff are encouraged to contribute their ideas with ample recognition and are encouraged to grow and develop their roles/careers. Join them, and be part of a forward-thinking company that values collaboration, innovation, and the continuous growth of its employees.
If you are someone who loves variety and challenge, has a keen eye for detail, loves to provide great customer service, utilise your super organisational skills, and thrives in a buzzy team environment then this role would suit you! Apply today with an up-to-date CV.