Job Title: Welcome Team Agent Location: Liverpool, Mersey Chambers Salary: £25,788 - £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am - 7:30pm (1 in 3 Saturdays 9:00am - 5:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer serviceWhat we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivatedGrow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportun...