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This range is provided by British Cycling. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Role Title: IT Support Technician
Salary: Up to £32,000 per annum (Dependant on Skills and Experience)
Contract: Fixed-Term until 31st December 2027
Location: Manchester
Start Date: TBC
About British Cycling
In 2027 the UK will host the Grand Depart of both the Tour De France and the Tour De France Femme, Avec Zwift. This will be the first time in history that both races have departed from the same country, outside of France. A landmark social impact programme will also be delivered across the UK, tackling inactivity, improving mental wellbeing, boosting economic growth and supporting communities to thrive.
A Special Purpose Vehicle (SPV) - Grand Depart GB 2027 - will maintain oversight of the delivery of the events and will manage public funding on behalf of DCMS, Scottish Government, Welsh Government and UK Sport.
The SPV is a Joint Venture between UKEL (a new sports events company) and British Cycling.
British Cycling will deliver the operational and business function, social impact and volunteer programmes along with all consumer facing functions, on behalf of partners.
We are now recruiting for an IT Support Technician.
What will you be doing?
* Provide 1st and 2nd line support to end-users, both on-site and remotely, escalating issues as required
* Manage and administer the company’s Office 365 environment
* Deliver guidance, basic training, and advice regarding company IT systems
* Ensure high levels of customer service and support for all users
* Support the IT side of the starter/leaver/change process and coordinate with the outsourced service desk
* Monitor the centralised shared IT inbox and action or escalate as appropriate
* Monitor and support the managed service desk with system alerts, escalating as needed
* Supporting staff with IT issues and enquiries, escalating outsourced service desk as appropriate
* Support in the delivery of IT projects across all areas of the business
What we’re looking for
* Proven experience as an IT Technician or similar role
* Excellent communication skills (written and verbal), including the ability to explain technical issues to non-technical users
* Excellent diagnostic and problem-solving skills
* Ability to prioritise tasks and show initiative
* Good attention to detail
* Knowledge of Windows 11, Office 365, Microsoft Azure Entra, information security, Microsoft Defender suite, SharePoint, and Microsoft Endpoint Manager admin centre (desirable: Windows Server, Meraki Networking, MacOS, basic 3rd line support)
* Relevant Microsoft Certified Professional qualifications (desirable)
What are the perks?
* Competitive Salary
* Cycle to Work Scheme
* Generous Holidays (25 days + bank holidays)
* Holiday purchase scheme
* Life Assurance
* Pension
How To Apply
Send us your CV and a short cover letter outlining your interest in the role and why you feel you meet the criteria via the apply button below.
Applications close: 30th November 2025
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
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