Process Support Specialist – Middlewich Location: Middlewich – On-site role Hours: Mon–Thurs: 7:30am–4:00pm, Fri: 7:30am–11:30am (flexible and open to discussion at interview) Salary: £27,000 – £33,000 per year (dependent on experience) Type: Full-time, On-site Reports to: Site Manager About the Role We’re looking for a Process Support Specialist to join our Middlewich team. In this role, you’ll be at the heart of driving process improvement, ensuring our operations run smoothly, efficiently, and to the highest standards of safety, quality, and hygiene. You’ll create and maintain standard work documentation, analyse process data, audit operational settings, and collaborate with cross-functional teams to make tangible improvements in productivity and performance. Key Responsibilities * Develop and maintain SOPs, work instructions, and Single Point Lessons. * Support production and engineering teams to optimize and standardize machine settings. * Structure, manage, and analyse process data for easy access and actionable insights. * Audit equipment and processes to ensure compliance with established standards. * Track key performance metrics such as throughput, downtime, OEE, and customer complaints. * Identify and address bottlenecks and inefficiencies through root cause analysis. * Work closely with other departments to ensure best practices are followed. What We’re Looking For * Strong numerical and analytical skills. * Competence in data collection, analysis, and interpretation. * Proficiency in MS Word, Excel, and PowerPoint. * Excellent communication and teamwork skills. * Self-motivated, detail-oriented, and adaptable in a fast-paced environment. Preferred Skills & Experience * Bachelor’s degree in Industrial Engineering or related field. * Knowledge of LEAN principles and tools. Why Join Us? * Competitive salary package (£27K–£33K). * Flexible working hours within the standard schedule. * Opportunity to make a real impact on process efficiency, quality, and safety. * Supportive team environment with opportunities for personal growth