Job Description
Salary: £25,000 per annum (£50,000 full time equivalent)
Hours: 18 hours per week, worked over 2.5 days (with flexibility to agree working pattern)
Contract: Permanent, Part time
Location: Alford House, Aveline Street, Lambeth
About us
Founded in 1884, Alford House Youth Club remains a pivotal 21st century community anchor in Lambeth, providing a safe, trusted environment where long-term, relational youth work helps young people develop socially, emotionally, physically and creatively.
Our activity programme is open to young people aged 8 to 21, offering sports, games, creative and recreational activities in a safe and secure environment managed by our dedicated team of staff and volunteers. Young people are known, valued and supported over time — not as problems to be fixed, but as people with potential.
A £3m refurbishment of our historic buildings, our home since 1950, was recently completed. This has enhanced our flexible venue spaces, which we let during the daytime to theatre companies and businesses. This commercial activity generates crucial income to support our work with young people.
About the role
We are recruiting a versatile and commercially-oriented Operations Manager to manage the facilities, develop rental income and provide timely and accurate financial and administrative management support.
Reporting to the Senior Youth Worker, this hands-on role includes:
* Managing the buildings and facilities, working with external contractors where appropriate
* Sustaining existing and securing new income from space rentals and other commercial opportunities
* Supporting fundraising and grant income applications
* Financial and budget planning, monitoring and reporting, with the support of a part-time bookkeeper
* Oversight of IT, administration and facilities management policies, processes and systems
* Ensuring compliance with all relevant regulation, legislation and Health and Safety requirements
* Crucial to our success will be the Operations Manager’s identification with our mission and values, and their ability to work collaboratively with the Senior Youth Worker and youth work team.
What you will bring
* Experience of income generation (lettings, grants or similar)
* Experience managing buildings and facilities, including maintenance, contractors and regulatory compliance
* Good understanding of financial management, including budgets and year-end accounts, and working with accountants and bookkeepers
* Experience with QuickBooks, Xero or similar systems
* A proactive, hands-on working style and ability to work independently
* Reliability, thoroughness and strong problem-solving skills
* Excellent interpersonal skills and ability to build effective working relationships
* Strong organisational skills with the ability to manage multiple workstreams
* IT literacy, including MS Office and implementing new systems
* A clear commitment to safeguarding, equality of opportunity and inclusion
We offer
* Salary of £25,000 per annum (£50,000 full time equivalent)
* 18 hours per week over 2.5 days
* 15 days annual leave (full time equivalent 30 days) plus statutory holidays
* Employer contribution of 5% into the Alford House pension scheme
How to apply
Eastside People is supporting Alford House with this recruitment. Please apply by submitting your CV and a cover letter (maximum two pages), both in Word document format.
Your cover letter should explain your interest in the Operations Manager role and Alford House, and outline the relevant experience and skills you would bring. Cover letters may be submitted in writing.
The closing date for applications is Thurs 30th April 2026. Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have a face to face interview with Alford House week commencing May 4th2026.
Alford House is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
You may have experience in the following: Operations Manager, Facilities Manager, Charity Operations Manager, Community Centre Manager, Youth Services Operations Manager, Finance and Operations Manager, Non-Profit Operations Manager, Lettings and Facilities Manager, Charity Facilities Manager.
REF-227 842