3 Month Contract With A Local Authority
Job Purpose:
To ensure the efficient, safe, and compliant delivery of waste management services, including refuse collection, recycling, street cleansing, and related environmental initiatives. The Waste Services Officer is responsible for planning, coordinating, monitoring, and improving waste collection services to meet operational targets, environmental standards, and customer expectations.
Key Duties and Responsibilities:
* Plan, schedule, and monitor waste collection and recycling routes to ensure timely and effective service delivery.
* Support and supervise operatives and contractors to maintain service quality, compliance, and productivity standards.
* Ensure all waste services are delivered in accordance with local and national environmental legislation, health & safety standards, and council policies.
* Respond to service requests, complaints, and enquiries from the public, stakeholders, and internal departments in a timely and professional manner.
* Collect and analyse data on service performance, waste tonnage, recycling rates, and missed collections; prepare regular reports for management.
* Manage relationships with third-party contractors, ensuring performance targets and service level agreements are met.
* Assist in public awareness campaigns and community engagement activities to promote waste reduction, recycling, and sustainability initiatives.
* Conduct risk assessments, site inspections, and safety checks to ensure safe working practices for all staff and operations.
* Monitor use and condition of vehicles, bins, and other equipment; report faults and arrange maintenance or replacement as needed.
* Identify opportunities for improving efficiency, reducing costs, and enhancing customer satisfaction in service delivery.
Requirements
* Strong organisational and planning skills
* Knowledge of waste management regulations and practices
* Excellent communication and customer service skills
* Ability to analyse data and produce accurate reports
* Supervisory or team leadership experience
* Proficiency in using relevant IT systems (e.g., MS Office, route planning software)
* Understanding of health and safety standards in a waste services environment