Stamford Bridge Hotel is seeking a charming and engaging Food and Beverage Manager with a passion for service excellence.
The Food and Beverage Manager will be responsible for:
* Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
* Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
* Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
* Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
* Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
* Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.
To be successful in the role of Food and Beverage Manager we require:
* Change Management: Experience of rebrand or new openings is highly desirable for this high-visibility project.
* Leadership: Managerial experience in hospitality and 4-star hotel restaurants, with preferred experience in a Rosette environment.
* Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
* Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
* Commercial Acumen: Demonstrable achievements in budget delivery and KPI achievement.
Working with Stamford Bridge Hotel provides the following benefits to you:
* Blue Hub – CFC Discount Platform
* 25 days Holiday (not including BH)
* Buy/Sell Annual Leave Option
* Company Pension
* Private Medical Insurance – Tax Subsidiary
* Employee Assistance Programme
* Annual Travel Loan
* CFC Membership Scheme
* Free Eye Test
* Life Assurance x 4 basic salary
* L&D Apprenticeship Scheme (if applicable)
About Us Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike.
The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi-Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay.
At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Employer: The Hotel at Chelsea Limited
Trading as: Stamford Bridge Hotel London managed by The Ascott Limited