Job Title: Warehouse Shift Supervisor
Location: Elstree, Hertfordshire
Salary: £31,000 + £4840 shift allowance
Contract: Full time, permanent
Hours: 6am – 2pm / 2pm – 10pm Monday to Friday
Smart10 are proud to be recruiting on behalf of an industry-leading pharmaceutical manufacturer for an experienced Warehouse Shift Supervisor to join their high-performing team. This is a fantastic opportunity to step into a key leadership role within a GMP-regulated environment, where quality, precision, and continuous improvement are at the heart of everything they do.
The Role:
As Warehouse Shift Supervisor, you’ll be responsible for overseeing daily warehouse operations, ensuring compliance with GDP, GMP, and Health & Safety protocols. You will manage a team of Warehouse Operatives, coordinate shift activities, and play a critical role in supporting commercial and export logistics.
You’ll also act as the first point of contact out-of-hours and provide structured training and development support to your team.
Key Responsibilities:
Plan and supervise shift operations to meet production and sales targets.
Allocate duties, manage schedules, and cover staff absences.
Monitor and communicate Key Performance Indicators (KPIs).
Conduct regular team briefings and ensure compliance with SOPs.
Oversee stock checks, product storage, and dispatch accuracy.
Ensure warehouse security and proper handling of hazardous materials.
Be the main contact for coordinating UK and export shipments.
Support training and continuous improvement initiatives across the team.
Maintain accurate stock traceability and documentation in SAP and other systems.
Person Specification:
Essential Skills & Experience:
Previous supervisory/people management experience in a warehouse or manufacturing environment.
Experience working within GMP/GDP-regulated environments (3–5 years).
Strong attention to detail and compliance with written procedures.
Solid communication and problem-solving skills.
Comfortable using ERP/WMS systems (SAP preferred) and Microsoft Office.
Valid Reach Truck licence
GCSEs (or equivalent) in Maths & English.
Must be able to drive to get to the location
Desirable:
Pharmaceutical industry experience.
Motorised pallet truck licence.
Additional Requirements:
Able to pass a Basic DBS check and provide 5 years of employment references.
Willingness to be part of the on-call rota (minimum 7 weeks per year).
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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