Hospitality Manager
Dusky Goose, Dundee, OR
You love creating extraordinary guest experiences and leading teams to deliver them every single day. You are a natural leader with a passion for wine, hospitality, and sales—and you know how to inspire others to share that same enthusiasm. You thrive in a dynamic environment, setting clear goals, coaching your team, and modeling what excellent service looks like.
We are Dusky Goose, a small but mighty team crafting world‑class Pinot Noir and Chardonnay in the heart of the Dundee Hills. For over 20 years, our wines have been shaped by the hands of founding winemaker Lynn Penner‑Ash and now by Hans Van Dale. We focus on expressive, limited‑production wines that are built to age and showcase the unique character of our vineyards—perfect for both collecting and enjoying over time. Our estate tasting room, nestled within Rambouillet Vineyard, offers one of the most intimate and educational tasting experiences in the Willamette Valley.
You are:
* A proven leader who thrives on coaching and motivating a team
* Passionate about creating unforgettable guest experiences that drive sales and club growth
* Organized, strategic, and comfortable managing multiple priorities
* Skilled in storytelling and connecting guests to our wines, vineyards, and history
* Collaborative, professional, and excited to be part of a close‑knit team
* Available for weekends, some holidays, and occasional evening events
We are:
A hospitality‑driven winery dedicated to excellence at every level—from our wines to our guest experience
Focused on education, collaboration, and professional growth
A team that believes in celebrating success and leading with genuine care for our guests and each other
Laid‑back but professional—serious about our wines, but never stuffy about sharing them
In this role, you will:
* Lead, train, and inspire the hospitality team to deliver exceptional guest experiences
* Host VIP guests, club members, and private appointments, modeling our signature Dusky Goose service
* Develop and execute sales strategies to grow tasting room revenue and club memberships
* Manage reservations, events, and daily operations at our Dundee Hills tasting room
* Build relationships with local partners and hospitality gatekeepers to drive visitation
* Maintain strong communication and reporting on sales metrics, goals, and performance
* Collaborate with leadership on seasonal experiences and on‑site/off‑site events
What we offer:
* Competitive base salary (DOE)
* Annual performance and sales bonuses
* Health insurance and retirement plan
* Monthly wine allotment and employee discounts
* Team‑building outings, educational opportunities, and professional development
* A chance to grow within Dusky Goose and our sister brand, Rambeaux
What you bring:
* 3+ years of leadership experience in hospitality, wine, or luxury guest services
* A proven track record in sales and team management
* Excellent communication, organization, and interpersonal skills
* Strong working knowledge of DTC wine sales and club programs
* Experience with Tock, Commerce7, or similar reservation/POS systems preferred
* Ability to stand for extended periods and lift up to 50 lbs
* Must be 21+ with a valid OLCC permit, driver’s license, and reliable transportation
If you’re ready to lead a talented team, share remarkable wines, and help grow a respected Oregon winery, we’d love to hear from you.
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