Job Ref: ALE1698
Branch: Alexander House Hotel Utopia Spa
Location: Alexander House Hotel Utopia Spa, Turners Hill, East Grinstead
Salary/Benefits: £23,809.50 per annum + monthly service charge payment
Contract type: Permanent
Hours: Full Time
Shift pattern: Mixture of early and late shifts, including weekends
Hours per week: 37.5
Posted date: 13/09/2025
Closing date: 15/10/2025
BARPERSON
£23,809.50 per annum + monthly service charge payment
* An additional end of financial year service charge bonus also paid
* 4 weeks holiday rising with service to 5 weeks
* 8 Bank holidays
* Free car parking
* Employee uniform
In addition you will receive a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
5 Red Star, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2 bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG's Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
Please see our website for a full list of facilities.
The Role
Working in our '1608' Cocktail Bar offering food and beverage tray service to spa guests, hotel residents and visitors to the hotel and spa. Shift work over 5 days per week totalling 37.5 hrs per week include weekend working.
Main Duties Include;
* Ensuring the Bar is stocked ready for each service period
* Ensuring the Bar and Lounge are well presented ready for guests arrival
* Ensuring all the pre-preparation for service is completed
* Meeting and greeting guests entering the bar
* Establishing guest needs and order taking
* Preparing both alcoholic and non alcoholic beverages including cocktails
* Tray service of drinks across the service areas
* Service of light lunches and snacks in the bar lounge
* Liaising with the Restaurant in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation
* Taking payment for all food and beverage served or arranging for charging to resident guests accounts
* Adhering to the Mystery Guest Standards for the Bar
* Ensuring effective clear down of work area at the end of the shift
* Making sure you balance your till and guest charges
* Ensuring the guest areas are left in a presentable state at the end of your shift, 5 days 37.5 hrs per week
Requirements;
* Smart appearance
* Good communication skills
* Beverage / bar knowledge and experience required
* Hotel or quality bar experience preferred
* Cocktail knowledge an advantage
* Ability to work daytime and evening shifts including weekends
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London. A beautiful Jacobean manor with 120 acres of gardens and parkland.
5 Red Star AA Hotel, Award winning Utopia Spa, 58 bedrooms, individually designed, including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG's Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
A luxurious hotel offering a relaxation destination like no other.