As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You'll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises. You'll receive a competitive salary, an expensed van, a performance-related bonus, and a range of benefits supporting your financial, physical, and mental wellbeing. This is some of what you can expect to be doing:
1. Leveraging your hands-on experience with fibre to manage and maintain network performance.
2. Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service.
3. Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently.
4. Managing complex installations and repairs, adhering to safety protocols, and completing tasks promptly on the day of service.
5. Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required.
You'll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing, and fibre splicing. You'll also have:
1. Core network fault finding and problem-solving skills.
2. Experience auditing safe systems of work.
3. Experience with OTDR / IOLM testing and knowledge of PIA - duct and/or pole installations.
4. NRSWA - units 2 and 10.
5. SA001 and SA002 Smart Awards.
6. A valid UK driving licence.
Please note this role requires travel, and therefore a fully expensed van is included. Covering Brighton & Hove, Eastbourne, Hastings, Crawley & Horsham.
As the UK's largest fibre-only network and its only proven wholesale challenger, we're setting new standards for digital infrastructure. Designed for the internet, our network is greener, more reliable, and future-ready. Our products lead the market in speed, value, and service, helping businesses innovate, communities thrive, and support economic growth locally and nationally. This role offers the opportunity to improve internet connectivity and daily life for many people.
We are a Times Top 50 Employer for Gender Equality, endorsed by WORK180, and a partner of Diversifying. We are committed to the Armed Forces Covenant and are a Disability Confident Employer. We foster a culture of inclusion and pride, ensuring everyone's voice is heard. To learn more about our culture and values, visit The CityFibre Way.
We support our employees' growth with tools and a comprehensive benefits package, including 25 days of annual leave, a birthday day off, a charity day, wellbeing and savings initiatives, private medical insurance, and family-friendly policies.
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