Overview
The Lead File Handler will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. Location: Birmingham, United Kingdom.
Responsibilities
* Reviewing documents and preparing reports on own files as well as supervising team reports and files.
* Reviewing and approving bills on own files as well as team.
* Technical development of the team (competency framework & strategy).
* Supporting with any strategy meetings and relaying key messages and updates.
* Responsible for creating guidance documents for the team.
* Dealing with disclosure.
* Reviewing evidence (including records).
* Conducting investigations with Insured / obtaining witness statements; instructing Experts.
* Attending conferences and trials.
* Dealing with routine correspondence.
* Court appointments.
* Liaising with and taking instructions from Insurers and Insureds.
* Ensuring adherence to Court timetables.
* Ensuring compliance with the SRA Standards & Regulations.
* Adhering to Keoghs values.
Skills, Knowledge and Expertise
* Technically proficient in dealing with NIHL disease cases
* People person, able to supervise a mini team
* Ability to use own initiative
* Effective negotiator
* Good listening and verbal communication skills
* Ability to maintain concentration and pay attention to detail
* Ability to self-organise and self-prioritise
* Ability to work under pressure and to target
* An enthusiastic and hardworking individual
* Good level of IT skills
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death in Service
* Critical Illness Cover
* PHI/Income Protection
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* after successfully completing probation
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other, Information Technology, and Management
Industries
* Law Practice
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