Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service directly to our customers’ doors. You will actively demonstrate our ethos—passionate Partners serving food lovers. When not on the road, you'll support the shop team with daily tasks like stock replenishment and housekeeping, contributing to the shop's efficient and friendly environment.
Note: You must be 18 years or older to apply for this role.
Key Responsibilities
* Start your day in store, checking your delivery routes.
* Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
* Complete vehicle safety checks, maintaining compliance with road safety and health and safety standards.
* Represent the Waitrose brand positively while on the road, prioritizing excellent customer service.
* Assist customers with shopping and build rapport based on trust and service.
* Support the shop team with general shopkeeping tasks when needed.
Essential Skills and Experience
* Full valid B-Category UK manual driving licence with no more than 6 points.
* Excellent customer service skills.
* Good time management skills.
* Ability to handle physical tasks (e.g., lifting crates, moving cages).
* Self-motivated, adaptable, and able to work independently.
* IT literacy.
Desirable Skills and Experience
* Previous driving experience and knowledge of chilled vehicles are advantageous.
Hours: Part-time, 22.5 hours per week over 3 days, including early mornings, evenings, weekends, between 06:00 - 22:00.
The Partnership
We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership, contribute to our success, and foster a respectful, inclusive environment where everyone can thrive. We believe in making a difference together, embracing our differences, and growing both individually and collectively.
Important points to note:
* Some roles require pre-employment vetting, including DBS checks. Candidates will be informed and encouraged to complete necessary documentation promptly.
* Vacancies may close early if high application volume is received.
* We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview.
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