Senior Technology Manager - eCommerce(16394)
Description
easyJet is evolving its digital commerce platforms, building scalable, resilient, and innovative foundations that enable seamless customer experiences across web, mobile, and connected channels.
We have an exciting new opportunity for a Senior Technology Manager to lead within the eCommerce Platform Delivery team, you will take accountability for the delivery, performance, and operational excellence of the platforms and services that power customer-facing channels across web, mobile, and other digital touchpoints. You will lead full-stack teams within a defined Mission, ensuring technology solutions are scalable, reliable, and aligned with enterprise architecture principles.
Working closely with Product Managers, Principal Software Engineers, and providing leadership to the broader Mission team, you will define the Mission roadmap, guide technical and operational priorities, and manage dependencies across other Missions and Chapter Leads. By championing best practices, modern architectures, and innovative approaches, you will accelerate delivery, enhance platform resilience, and ensure the technology supports evolving business needs and strategic priorities.
This is a permanent opportunity, based in Luton. (Hybrid Working)
What you'll be doing
1. Own the Mission-level delivery of eCommerce platforms and services, ensuring robust, scalable, and reliable capabilities while aligning priorities with board level senior stakeholders
2. Partner with Mission and Chapter Leads to define outcomes and manage dependencies across eCommerce, ensuring consistent alignment and delivery
3. Lead cross-functional squads, fostering a high-performance, customer-centric culture and promoting continuous learning
4. Provide technical direction to squads, in partnership with Product Managers and Principal Software Engineers, ensuring roadmaps and platform objectives are aligned
5. Manage Mission budgets and roadmaps, delivering against strategic priorities and OKRs
6. Drive adoption of shared platform services and modern engineering practices, enabling scalable solutions and faster delivery of customer-facing capabilities
7. Oversee vendor and delivery ecosystems across onshore, nearshore, and offshore partners, ensuring value, accountability, and adherence to enterprise standards
Requirements of the Role
What you'll bring to the team
8. Ability to link platform strategy and technical delivery to measurable business outcomes, including feature performance, revenue/profit impact, and customer satisfaction
9. Experience using DORA metrics, release frequency, incident response, and system recovery to drive delivery performance
10. Proven ability to coordinate multiple squads, manage dependencies, and align delivery across Missions
11. Track record of implementing shared services and modern engineering practices to accelerate platform delivery
12. Experience in high-transaction, large-scale eCommerce or technology-driven environments is advantageous
What we can offer you
13. Competitive base salary
14. Up to 30% bonus
15. 25 days holiday
16. BAYE, SAYE & Performance share schemes
17. 7% pension
18. Life Assurance
19. Flexible benefits package
20. Excellent staff travel benefits
Business Area
Information Technology (IT)
Primary Location
United Kingdom-London-London Luton Airport
Organisation
Information Technology (IT)
Schedule
Full-time
Unposting Date
16/11/2025, 11:59:00 PM