Overview
Job Title: Street Cleansing Technical Admin Officer
Reference: Merton 5276057
Pay rate: £17.83 per hour PAYE
Role length: Anticipated 2 - 3 months
Working arrangements: Office based
The role
We are looking for an experienced and skilled Admin Officer to provide comprehensive administrative and technical support for the Street Cleansing Team.
Key responsibilities
* Register and respond to all service enquiries from the public, councillors, and other parties within the approved timescale
* Deliver exceptional front-of-house services to address enquiries from staff and stakeholders
* Manage multiple email inboxes by triaging requests and directing them to the appropriate team members
* Act as super user for the relevant street cleansing software; liaise with support personnel and raise issues as needed
* Prepare agendas and take minutes at management meetings
* Support the Senior Team with administrative tasks, including diary management
* Coordinate and manage administrative functions of the street cleansing service; document processes and store on SharePoint
* Manage the team’s SharePoint and Teams sites to keep information up to date
* Participate in and monitor training and development needs of the team
* Communicate with neighbourhoods before scheduled deep cleaning
* Provide project support when required
* Ensure all Health and Safety notices are up to date and correctly displayed
* Update systems and databases in line with procedures, including statistical, financial, and performance data, and keep paper copies where required
What the client is looking for
* Understanding of the waste and street cleansing industry
* Detailed knowledge of administrative procedures including record keeping and filing
* Detailed knowledge of MS Office 365 (SharePoint, Teams, Excel, Word, Outlook, PowerPoint)
* Excellent verbal and written communication
* Excellent working knowledge of waste-related software and/or other databases
* Skilled at using software for data capture and reporting
* Demonstrated experience supporting a street cleansing or waste service
* Working knowledge of waste and street cleansing legislation
* Minute taking skills
How to apply
Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended.
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