Job Title: Sales Support Executive
About the Role
At Waste Managed, we are experiencing rapid growth, with our Sales team playing a pivotal role in driving that success. We are seeking a proactive and results-oriented Sales Support Executive to help maintain momentum across our sales operations.
This is a dynamic, high-impact role focused on ensuring opportunities progress efficiently, customer engagement remains strong, and revenue is realised in a timely manner. You will collaborate closely with both Sales and Finance teams to manage pipelines, support payment processes, and ensure the accuracy and integrity of all sales data.
Key Responsibilities
Pipeline Management
Proactively monitor and manage sales pipelines, particularly where ownership has lapsed
Ensure all opportunities are actively progressed and followed up
Identify and escalate risks, delays, or stalled deals, taking appropriate action to maintain momentum
Prioritise activities based on commercial impact to support revenue delivery
Payment Management
Proactively follow up on outstanding payments, particularly those outside agreed terms
Engage with customers to resolve queries promptly and professionally
Partner with Finance to maintain clear visibility of aged debt and payment status
Balance a firm approach to payment collection with maintaining strong customer relationships
Sales Administration & Systems
Maintain and update customer accounts, including transitions from sole traders to limited companies
Ensure CRM systems are accurate, up to date, and effectively maintained (e.g. Salesforce, HubSpot)
Provide high-quality administrative support to the wider Sales team
Identify process inefficiencies and contribute to continuous improvement
Revenue Assurance
Track and follow up on future-dated sales to ensure successful conversion
Maintain regular communication with customers to sustain engagement and commitment
Accurately record progress and outcomes within internal systems
Support onboarding and contract-related processes where required
Skills and Experience
Proven experience in a sales support or similar commercial role
Strong understanding of the sales cycle and its impact on revenue
Experience working in target-driven or KPI-focused environments
Confident and persistent in following up, resolving issues, and driving outcomes
Highly organised with exceptional attention to detail
Strong interpersonal and communication skills, with the ability to build rapport quickly
Experience working cross-functionally (e.g. Sales, Finance, Operations)
Confident influencing and challenging stakeholders to maintain momentum
Experience using CRM systems and managing data quality
Process-driven mindset with the ability to identify and implement improvements
Resilient and adaptable, comfortable operating in a fast-paced environment
Strong time management skills, with the ability to prioritise effectively across multiple tasks
Customer-focused approach with strong problem-solving capability
What Success Looks Like
Sales pipelines are well-managed, visible, and consistently progressing
Payments are collected efficiently, with minimal escalation required
Future opportunities convert in line with expectations
Sales teams feel supported, enabled, and empowered
CRM and internal systems are consistently accurate and up to date
Why Join Waste Managed?
Waste Managed offers a fast-paced, ambitious environment where individuals are empowered to take ownership and make a meaningful impact.
If you thrive in a role that sits at the centre of activitydriving progress, solving problems, and contributing directly to revenue growthwe would be delighted to hear from you.
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