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Sales Advisor | Office-based, Central Manchester (near Oxford Road train station) | Full Time - 37.5 hours per week | Base salary of £24,400, with a commission structure offering on-target earnings of £45,000–£60,000 per annum
Our client is a trusted provider of property surveys and valuations across England. They specialise in RICS Home Surveys and Valuations, supporting customers through the buying and selling journey with reliable, professional advice. Their growing sales team is central to their mission of delivering high-quality service and expert guidance to every client. They are part of Countrywide Surveying Services and the wider Connells Group.
As a Sales Advisor, you'll be responsible for converting warm leads and customer referrals into confirmed bookings for surveys and valuations. Working with a supportive team in the Manchester office, you'll use a dialler system and CRM platform to handle both inbound and outbound calls. Your role is to clearly explain the services our client offers, guide customers through their options, provide pricing, and ultimately convert the lead into a sale.
Please note- working hours areMonday to Friday, 9:00 am -5:30 pm, with the occasional Saturday every other month, for which you receive time off in lieu of that week.
Are you the right person for the job?
* Ideally 1–2 years' experience in a customer-facing or sales-based role
* Experience working towards sales targets and KPIs within a structured environment
* Familiarity with using a CRM system to manage and track leads
* Confident and professional phone manner with excellent communication skills
* A proactive and persuasive approach, with the ability to build rapport quickly
* Strong organisational skills and attention to detail
* Basic Microsoft Office skills and general computer literacy
* Experience in the property or surveying industry is a bonus, but not essential – full training will be provided
What will your role look like?
* Handle inbound and outbound customer calls using the company dialler system
* Convert warm leads and referrals into confirmed survey or valuation sales with payment taken. This is a sales role, not just an order processing or customer services role, and you will be required to display a high level of sales skills
* Clearly explain product options, benefits, and pricing, ensuring you are Fully Compliant with RICS & Countrywide Standards and Policies
* Use a CRM system to track leads, update records, and manage follow-ups
* Organising your workload to ensure both active and inactive cases are managed in an efficient and effective manner
* Provide quotes and ensure timely follow-up to maximise conversion
* Meet monthly income targets and contribute to overall team goals
* Maintain high standards of call quality, professionalism, and productivity in line with KPIs
What can you expect in return?
* Base salary of £24,400, with a commission structure offering on-target earnings of £45,000–£60,000 per annum
* 25 days annual leave, plus bank holidays and your birthday off
* Access to a range of health benefits, including digital GP services
* Monthly team incentives such as High Fives and High Achievers recognition
* Opportunity to attend the annual High Achievers Abroad holiday
* Regular paid for socials/activities
* Full training and coaching provided with ongoing support
* Career development opportunities within a market-leading business
* Friendly, high-performing team environment in a recently renovated central Manchester office
What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!
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