Job Description
About the role
* Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required.
* Undertake expert witness reports / scott schedules as required.
* Managing a high volume of work across a designated geographical patch.
* Take full control of the surveying duties, ensuring the completion of works.
* Autonomy on decisions which are required to ensure quality work.
* Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer.
* Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved.
* Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations
* Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s).
* Undertake and monitor proactively the client's responsibilities for all contracts within the posts remit.
* Provide specialist and professional reports, write specifications, manage disrepair cases, and insurance cases, and undertake estate inspections and quality assurance inspections.
* Overseer the delegated Revenue and Capital budgets for the Repair and Maintenance and one-off projects. To support the Repairs & Operations Service and across Property Management to reduce compensation costs associated with legal disrepair
Essential:
* MRICS, MCIOB or Expert Witness qualified.
* Extensive experience in delivering complex/disrepair service for social housing.
* Understanding of disrepair legislation, Including a sound knowledge of:
* The Landlord and Tenant Act 1985
* Defective Premises Act 1972
* Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques.
* Detailed Knowledge of health and safety responsibilities in relation to construction and Construction Design and Management (CDM) regulations.