Sales Support Executive
Hybrid Working | Excellent Benefits
Aquilo Recruitment is delighted to be partnering with Hales and Coultas Plumbing and Heating, part of Ongo Homes, to recruit an experienced and driven
Sales Support Executive
to join their expanding team.
This is a fantastic opportunity to join a well-established and reputable organisation within the housing and property services sector, offering long-term career progression and the chance to make a tangible impact within a growing business.
The Opportunity
As Sales Support Executive, you will play a pivotal role in supporting the commercial and sales functions of the business. Working closely with internal teams and key stakeholders, you will ensure the accurate preparation of tenders and quotations while proactively identifying opportunities to support business growth.
Key responsibilities will include:
* Preparing, coordinating and submitting high-quality tender documentation
* Producing accurate and competitive quotations in line with client requirements
* Identifying and pursuing new business opportunities
* Supporting the end-to-end sales process to ensure timely and efficient delivery
* Building and maintaining strong relationships with internal and external stakeholders
About You
The successful candidate will be highly organised, commercially aware and confident working within a fast-paced environment. You will bring:
* Proven experience in a sales support, tendering or commercial support role
* Strong attention to detail and excellent organisational skills
* Outstanding communication and stakeholder management abilities
* A proactive mindset with the drive to contribute to business development initiatives
* The ambition to grow and develop within a forward-thinking organisation
What's on Offer
* Hybrid working model
* Competitive salary and excellent benefits package bonus
* Supportive and collaborative team environment
* Clear opportunities for professional development and career progression
If you are seeking a fresh challenge within a respected and growing organisation where your contribution will be valued, this role presents an excellent next step in your career.
Job Summary
The Sales Support Executive will have responsibility for identifying and evaluating all new business opportunities and producing and submitting all completed tenders and quotes. Working closely with General Manager and Commercial contract Managers you will be a key member of the team responsible for delivering business growth.
Main Responsibilities
Proactively look for new sales opportunities in line with the company's growth plans
Ensure the website and social media profiles are up to date
Ensure the business is promoted on the all relevant external portals and tenders sites and monitor and manage all incoming opportunities via these sites
Review all incoming enquiries for suitability
Working with the General Manager and Contract Managers to manage the production of compelling tenders and quotations
Produce all accurate pricing and written submission responses within deadlines
Attend suitable networking events to strengthen and grow relationships and grow business opportunities
Ensure that all quotations and tender submissions are delivered on time and in a compliant manner
Seek feedback for unsuccessful submissions and adopt a "lessons learnt" approach
Compile and manage an accurate tender response library to reduce the time taken to create quotation and tender response submissions.
Manage the process to ensure all annual certification (e.g. CHAS, Constructionline) is achieved
Manage and update the sales pipeline in line with company processes
Manage a full handover process of contract awards to Commercial contract Managers and support contract delivery requirements
To support with pre and post contract client visits and communications as required.
To support with the administering of Health and Safety processes and reporting in relation to works quoted
Skills, Competence, Experience Required
Identify the key skills, competence and experience required for the role and include any relevant qualifications
Previous experience of a similar role in a Plumbing/Heating/Construction environment would be advantageous
Must be able to produce accurate quotations relating to plumbing and heating works, repairs & installations
Production of follow plans and heat calculations form part of this role
Excellent knowledge of MS Office including Excel and Word
Excellent verbal and written communication skills
Fantastic attention to detail
Must be able to work on multiple complex projects to tight deadlines
Comfortable working under your own initiative, as part of a team, or as a team leader as required.
Good understanding of social media marketing
Ability to engage with all colleagues up to Board level
Sound industry experience and knowledge of heating systems
Lone Working
Lone work is a requirement for this role on occasions
Health & Safety
All colleagues – To be aware of risks to personal safety, other employees, customers, company property and company reputation and to highlight such risks to managers immediately.
Manager/Director – To be aware of risks to personal safety, other employees, customers, company property and company reputation and to promote a culture of risk mitigation in the planning and execution of all tasks.
Environment and Sustainability
To ensure the environment and sustainability policies are understood by the post holder
To promote the importance of considering the environment and sustainability in the role
To treat the environment with respect and commit to ensuring all services/activities that are provided in this role have taken the impact on the environment into consideration/action plans.