Nursery: Blueberry Nursery School, Hove, 5 Davigdor Road, Hove, BN3 1QB Hours: Part Time, 16 hours per week, Monday to Friday Salary: £13 - £13.50 (depending on experience) Benefits: Performance related bonus, 50% childcare discount, wellness day and much much more. About Blueberry Nursery School Nursery School H ighly sought after and reputable, Blueberry in Hove is an ‘Good’ Ofsted-rated nursery school. About you You are a warm, approachable, and proactive individual who is passionate about building strong, supportive relationships with families. You care deeply about the local community, particularly the Seven Dials area and the surrounding parts of Brighton, and understand the importance of parental involvement in early years education. With a natural ability to listen, communicate clearly, and handle sensitive matters with empathy and professionalism, you are committed to creating a welcoming environment where every parent feels heard, valued, and involved in their child’s journey. What you'll be doing The Nursery Parent Liaison Coordinator is responsible for fostering positive relationships between the nursery or early years setting and parents, ensuring effective communication and a high level of parental involvement in their child's early years education. This role serves as a key point of contact for parents, addressing their queries, concerns, and feedback while promoting a welcoming and supportive environment. Responsibilities will be as follows:- Parent Communication : Serve as the primary point of contact for parents, providing clear, timely, and consistent communication regarding their child’s progress, events, and any issues that arise. Parental Engagement : Organize and facilitate regular parent meetings, workshops, and events to promote active parent involvement in the nursery’s activities and their child’s development. Feedback Management : Gather and assess feedback from parents, ensuring their concerns or suggestions are addressed in a professional and effective manner. Child Development Support : Provide parents with information about child development, educational programs, and resources that can support their child’s learning and growth. Liaise with Staff : Work closely with teaching staff to ensure that parents are kept up-to-date with their child’s progress and developmental milestones. Conflict Resolution : Address any concerns or complaints from parents in a sensitive and timely manner, ensuring resolutions align with the nursery’s policies and ethos. Data Management : Maintain accurate records of parent communications, meetings, and feedback, ensuring compliance with confidentiality and data protection regulations. Parental Education : Create and share resources or provide workshops on relevant topics such as early years development, parenting strategies, or supporting learning at home. What you'll need Previous experience in a parent liaison or similar role, preferably in an early years setting Previous experience in organizing parent-focused events or workshops Strong communication skills, with the ability to engage with parents and staff from diverse backgrounds Understanding of early childhood development and educational practices Ability to manage multiple tasks and work effectively in a fast-paced environment Excellent problem-solving skills and a positive, solution-focused approach Ability to listen attentively and respond sensitively to parents’ needs and concerns Strong administrative and organizational skills, with attention to detail Comfortable in building and maintaining strong relationships with parents, staff, and other stakeholders Discretion in managing sensitive family or child information Familiarity with relevant policies and regulations concerning early years education A Qualification in Early Childhood Education or a related field is desirable What you'll get Competitive rates of pay dependent on experience and qualifications Performance related bonuses 50% childcare discount Annual wellness day off Access to retail and other discounts through Perkbox 20 days holidays (plus bank holiday), increasing to 22 days after 2 years service and 25 days after 5 years service Dedicated learning and development support Access to one-to-one confidential counselling sessions through our Employee Assistance Programme About us This nursery is part of Storal, a group of nurseries across England. It is our vision at Storal to be the nursery group that every family and educator wants to be part of. Our values are built around creating this environment for teams and children. We believe in high standards, praising each other, pulling together as a team whilst actively helping others to grow and that’s only the beginning of the story. We do what we say we do and if you align with this approach, then a Storal nursery is the place for you. Storal is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All employees will be subject to background checks, enhanced DBS check and reference checks.