#JoinOurHappiness
Are you the type of person that gets out of bed on the right side every day? If so, wed like you to come and join our happiness as a Valet Attendant within our Accommodation Services Team!
Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and its our people that deliver it withtheir fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity.
Joining our independently owned and 5star hotel, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:
Annual earnings up to £29,763.89 (£26,763.89 base salary + non-contractual tronc)
Service Charge
Complimentary night stay for 2 at the Royal Lancaster London
Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
Employees and Friends & Family rates across our sister properties
Complimentary meals on duty
Uniform provided and laundered complimentary
Refer a friend bonus
Cycle to work & workplace pension schemes
Annual season ticket loans
Employee recognition schemes and Social Committee events including gala dinners and much more!
In your role as a Valet Attendant within our Accommodation Services family, you will be surrounded by a dynamic and passionate team working in a fast paced environment. Creativity will be key to your role and success, as you will be committed to providing the best service to our guests.
We are looking for a warm, professional, and attentive Valet Attendant to join our Accommodation Services team at Royal Lancaster London. As the first and last point of contact for our guests, you will play an integral role in delivering a genuine and personalised welcome, setting the tone for an exceptional stay. With a natural passion for service and an eye for detail, you will ensure each guest experience begins and ends with effortless hospitality and care.
The ideal candidate will demonstrate exceptional customer service, excellent communication skills, and a genuine passion for hospitality. We are seeking individuals with prior experience as a Doorman in a 4 or 5 star hotel environmentwho understand the importance of creating a warm, professional, and seamless guest experience.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service:
To collect department keys from guest safety as per SOP at shift start and return them responsibly at the end of the shift.
Sort, wash, dry, fold, iron, and package laundry items according to type and care instructions.
To operate washers, dryers, and other laundry equipment, including a dry-cleaning machine, efficiently and safely.
To ensure guests laundry, dry cleaning, and pressing are collected within 10 minutes and delivered back according to SOP and guests requests.
To greet and use the guest's name when collecting from the room. To make eye contact with the guest and display a genuine, friendly approach
All applicants must be legally eligible to work in the UK.
Were more concerned with whats in the glass not whether its half full or empty so come and pour some happiness into yours by joining our award winning family!
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