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General manager - restaurant

Stanley
Mansell Consulting Group Ltd
Restaurant general manager
Posted: 30 May
Offer description

RESTAURANT MANAGER Are you an experienced restaurant manager with a passion for delivering exceptional dining experiences? Our client is seeking a dynamic and driven leader to take full charge of their popular restaurant and lead it to new heights. You'll work closely with the owners of the business, making a direct impact on the future of the restaurant. This is a hands-on role, perfect for someone who thrives in a fast-paced, customer-facing environment. Key Responsibilities: As the Restaurant Manager, you will: Lead Operations: Oversee the day-to-day operations of the Restaurant, ensuring everything runs smoothly from opening to closing. Drive Sales & Profitability: Set and achieve sales targets, manage budgets, and improve overall profitability through strategic initiatives. Team Management: Recruit, train, and develop a high-performing team. Foster a positive work environment that encourages collaboration, accountability, and growth. Collaborate with Ownership: Work directly with the business owners to develop and implement strategies that align with the overall vision of the restaurant and garden centre. Hands-On Leadership: Lead by example, getting involved in daily operations, assisting the team during busy periods, and ensuring the highest standards of service are consistently delivered. Customer Experience: Ensure every guest has an exceptional dining experience. Handle customer feedback and complaints with professionalism and a focus on continuous improvement. Inventory & Supplier Management: Oversee stock control, order supplies, and negotiate with suppliers to maintain quality and cost-efficiency. Compliance & Safety: Ensure all health, safety, and hygiene standards are met. Strategic Planning: Collaborate with senior management and the owners on long-term strategies, menu development, and promotional activities to boost customer engagement and satisfaction. Reporting & Analysis: Prepare and present weekly performance reports to the owners, identifying opportunities for improvement and innovation. What We're Looking For: Proven Leadership: A minimum of 3-5 years of experience managing a high-volume restaurant, café, or similar food service operation. Business Acumen: Strong understanding of financial management, including budgeting, forecasting, and profit optimisation. Operational Excellence: Expertise in managing staff rotas, stock control, and inventory management. Customer-Centric: A passion for delivering outstanding service and an eye for detail. Strong Communication: Excellent interpersonal skills, with the ability to engage and inspire both your team and customers. Problem Solver: A proactive and creative approach to overcoming challenges and driving continuous improvement. Hands-On Approach: Willingness to roll up your sleeves and get involved in every aspect of the restaurant's operations. MCG1 AMRT1_UKCT

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