Job Description
In support of the rapidly evolving payments landscape, the Payments Controls Organization is advancing its strategic operating model through our newest Center of Excellence under the recently formed Audit and Controls Engagement Team. This role is for the inaugural Program Manager that will build, from the ground up, this centralized oversight function, responsible for providing coordination and support across Audit, Testing Center of Excellence (TCoE), Regulatory Exams, and CCOR functions.
This is a high-visibility role with senior leaders of the controls organization, requiring effective communication skills, a passion for change management, and the ability to drive consistency and excellence in audit and controls engagement across the global Payments organization.
Job responsibilities
* Deliver better testing outcomes and elevate overall exam and audit results through focused expertise.
* Prepare teams for upcoming reviews by sharing key themes, hot topics, and best practices in advance.
* Provide structure to the engagement process and offer stakeholders clear best practices through creation of a new program and associated trainings.
* Analyze past engagement data utilizing new tools that capture recurring challenges.
* Utilize advanced tools during the preparation stage to identify potential findings and challenges.
* Drive greater consistency across control activities through standardization and education.
* Foster enhanced partnership to resolve common model issues and promote best practices.
* Enable efficient remediation and closure of control gaps by accelerating escalation and resolution of findings.
* Improve communication and collaboration between Audit, Testing Center of Excellence (TCoE), Regulatory Engagement, and CCOR functions.
* Strengthen alignment with business objectives by supporting the adoption of proven strategies and innovative solutions.
Qualifications, capabilities, and skills
* Program management experience in risk and controls function, preferably at a Vice President level.
* Experience solving complex business problems and driving projects to completion.
* Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists.
* Experience working with geographically distributed and culturally diverse workgroups.
* Assimilates broad-ranging information quickly and able to distill into key points.
* Quickly establishes rapport with business heads and other leaders.
* Excellent written and verbal communication.
* End-to-end project management experience, including scoping, business case development, implementation, and change management.
* Exceptional analytical skills to understand a diverse array of programs and complex end-to-end workflows.
* Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility/adaptability to changeable directives.
* Proficient in data analysis and reporting at an executive level.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.