We are currently looking for a self‑motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department. This is an interesting and varied post providing comprehensive support to the department.
The role will involve working flexibly to provide and receive confidential and sensitive information in written, aural or verbal form.
We are looking for an experienced secretary with medical experience in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required. They must be able to prioritise their workload, ideally possess excellent audio‑typing skills (training could be provided), excellent communication skills combined with an excellent telephone manner, possess a flexible and proactive attitude and remain calm under pressure. Experience of audio typing is desirable.
Responsibilities
* Accurate audio typing and administration of Oral and Maxillofacial clinics
* Ensuring prompt output and sign off within agreed timescales
* Develop and maintain a sound knowledge of Patientcentre / PAS
* Gain good hands‑on understanding of RTT18 and NHS targets
* Ensure follow‑up actions from clinics are dealt with and recorded accurately within Patientcentre
* Deal with telephone enquiries in a professional and timely manner and cover unattended colleagues’ telephones within the unit
* Maintain sound knowledge of medical terminology, tests, symptoms etc. relevant to department specialty
* Assist counterpart in covering Medical Secretary during periods of leave
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