Directorate: Resources Section: Libraries Location: Tunstall Library at Tunstall Town Hall Grade: Level 4 Salary: £25,185 - £26,403 (pro rata to hours) Hours: See rota attached This advert is open to Internal and external applicants. Library Assistants are key staff in the provision of an efficient and effective public library and enquiry service direct to the public. This role will involve you having excellent customer service skills to help deliver our enquiry service. You will be expected to have the IT skills necessary to help support the library digital agenda and to ensure customers are able to benefit from this. The post will require you to interact with customers from all backgrounds in particular children and families when delivering our regular children’s activities. Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly. Equality, Diversity and Inclusion At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all of the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.