Overview
Collections Advisor – £27,000
Location: Medway (Hybrid – must be based in Kent)
The role will be working 3 days in the office and 2 days at home
We’re hiring for an exciting Collections Advisor role in Medway, offering a £30,000 starting salary and the opportunity to join a dynamic, people-focused financial services team.
This is a fantastic chance to grow your career in a supportive and fast-paced environment.
Responsibilities
* Managing customer accounts and helping clients find solutions to repayment challenges
* Handling communications via phone, email, and live chat
* Working as part of a collaborative and high-performing collections team
* Learning about compliance, industry regulations, and best practices in customer care
* Using modern systems and tools to ensure efficient and effective service
Qualifications
* A recent graduate (finance, business, or related degrees considered)
* Strong communication and interpersonal skills
* A problem-solving mindset and willingness to learn
* Resilience and the ability to manage challenging conversations professionally
Why Apply?
* Full training and clear career progression opportunities
* Hybrid working options after initial training
* Supportive, growth-oriented environment where your ideas are valued
If you're looking for a role where you can develop your skills, grow quickly, and make a real impact in the financial services sector, this could be your ideal next step.
Apply now for immediate consideration.
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