Anderson Knight is recruiting for an Administrator on behalf of a well-established organisation based in Hillington. This is an excellent opportunity to join a busy and collaborative team, supporting service delivery and engineering operations through effective administration and coordination. The successful candidate will play a key role in ensuring the smooth running of client and company processes, maintaining accurate records, supporting engineers, and ensuring compliance with internal systems, client requirements, and health & safety standards. Working Hours: Monday to Friday, 08:30 – 16:30 Salary: £24,968 Key Responsibilities Health, Safety & Compliance • Comply with all statutory, company, and regulatory health & safety requirements • Ensure correct PPE is worn and used where required • Escalate unresolved issues to management or the H&S Manager • Ensure all H&S documentation is completed accurately and in line with job requirements • Liaise with the H&S Manager as required Administration & Service Support • Provide administrative support to engineering and service management teams • Maintain and update client and internal systems with accurate data • Support engineers with day-to-day administration including timesheets, expenses, and job documentation • Coordinate and raise sub-contractor orders and monitor outstanding purchase orders and unissued parts • Assist in managing the engineering pool, including coordination of leave with relevant teams • Ensure all works are tracked through to financial closure in line with company and client guidelines Client & Operational Support • Build knowledge of client contracts and service processes • Communicate regularly with engineers, suppliers, and internal teams to ensure work is completed within SLA targets • Prepare and update progress/status reports for clients and their systems • Manage and support processes such as PPMs and case management workflows • Identify and manage extra works in line with contractual requirements • Ensure all legislative and compliance documentation is recorded and maintained Data & Reporting • Use Excel to manage, analyse, and report on data (including pivot tables and lookups) • Ensure accurate product coding for reporting and analysis • Maintain effective filing systems, including scanning and document control Skills & Experience • Strong administrative experience, ideally within a service or engineering environment • Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data manipulation) • Excellent organisational skills with the ability to manage multiple tasks and priorities • Strong communication skills and ability to build relationships across teams • Ability to work under pressure and meet deadlines • Customer-focused with a proactive approach • Knowledge of service industry processes or compliance (e.g. F-Gas) is advantageous but not essential To apply, you must be proficient in Excel. Please submit your CV in complete confidence