This is an exciting opportunity to join a well-established family run group of companies based in Lincoln. HR/Office Manager should have proven experience working within a small team environment. Candidate will work closely with and support the Director in the smooth running of the Organisation. Responsibilities and Expectations Oversee the recruitment, selection, and onboarding processes to ensure a seamless experience for new hires. Manage the companys performance appraisal system and conduct evaluation meetings. Process payroll accurately and efficiently. Participate in meetings with the Managing Director to provide updates and receive directives. Ensure company policies and procedures comply with employment regulations and industry standards. Monitor employee performance metrics, including attendance and sick leave, to maintain workforce efficiency. Manage disciplinary procedures and address formal grievances in alignment with company policies. Prepare and present completed work to the Managing Director for review. Quality Assurance & Compliance Ensure full compliance with employment laws, industry regulations, and company policies. Maintain and update HR policies to reflect best practices and legal requirements. Conduct periodic internal audits to ensure adherence to compliance standards. Conduct and monitor key performance indicators (KPIs) to drive business success. Leadership & Operational Management Provide guidance and support to employees on HR-related issues. Foster a positive and productive work environment. Implement strategies to enhance employee engagement and retention. Support the senior management team in operational decision-making. Well-being Promote a supportive and inclusive workplace culture. Ensure staff well-being by implementing fair work practices and providing opportunities for professional growth. Address employee concerns and foster strong internal relationships. Administrative Responsibilities Monitor office supply inventory and coordinate replenishments as needed for all the locations. Making sure all offices are operational with required staff all times. Manage Opening & Closing procedures are followed at all Offices and Stores. Establish, implement, and maintain efficient office procedures. Ensure accurate record-keeping for HR and office management functions. Provide administrative support to the senior management team as required. Responsible for managing the team for out of hours cover. Governance & Professional Development Stay up to date with employment law changes and industry best practices. Participate in relevant training and professional development opportunities. Maintain confidentiality and uphold ethical standards in HR practices. External Relations & Community Engagement Build and maintain relationships with recruitment agencies and external HR service providers. Represent the company at industry events and networking opportunities. Foster partnerships that support business and community engagement initiatives. Qualifications & Experience CIPD Level 7 in Advanced Diploma in Strategic People Management Proven experience in HR and office management. Strong leadership skills with the ability to manage and support a team. Excellent organizational, problem-solving, and decision-making abilities. A keen eye for detail and a proactive approach to operational efficiency. Comprehensive understanding of employment regulations and best practices. Job Types: Full-time, Permanent Benefits: Casual dress Company pension Schedule: Monday to Friday Work Location: In person