Annual wage £12,480.00 Starting rate of £5.28 an hour rising to £6.40 an hour in April 2024 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Days and shifts to be confirmed - full-time to include weekend working. Total hours per week: 37.5 Expected duration 12 Months Possible start date 24 Jun 2024 Date posted 02 May 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000248606 Positions 2 available What you will do in your working day Giving customers top-notch advice Giving customers a warm welcome to the store Dealing with orders Efficiently answer telephone calls to the store Advising customers their hearing aids/glasses are ready or delayed as appropriate The training you will be getting Level 2 Customer Service Practitioner Apprenticeship Standard English and maths Functional Skills if necessary How training will be delivered is to be confirmed What to expect at the end of your apprenticeship At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles. Requirements and prospects Desired skills and personal qualities Communication skills, Organisation skills, Administrative skills, Team working Qualifications GCSE or equivalent Maths (Grade 9-3 (A-D)) Desired Things to consider Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.