Here at AIS, we have an exciting opportunity available for a Data and Reporting Manager to join our IT team based in Solihull. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary, depending on experience. AIS is the UK’s and Ireland’s leading fashion, home and leisure buying group with a membership of 280 independent department stores and specialist retailers. We’re a membership of buying power, creativity and expertise! As our Data and Reporting Manager you will support and enhance the business systems and services in line with the requirements of the AIS group and its members. This is a hands-on role to build and deliver technology solutions to provide comprehensive business intelligence to our business and the wider membership, utilising new and existing data products to overcome challenges and drive incremental outcomes. Key Responsibilities Work with SMEs to define requirements, build a data dictionary and guide users on best practice Ensure robust procedures and processes are in place to ensure consistent reporting and high-quality outputs Master data management, working with various teams across the business and our members to assure data accuracy for all data points Work collaboratively across the business to ensure data governance and compliance standards are met in line with company standards Deliver data quality assurance, ensure data accuracy and confidentiality are present throughout data processes and systems Produce reports on ad-hoc and scheduled basis to meet business needs Work with the team and the wider business to agree system requirements and assist with the design and implementation on existing or new solutions Provide solutions to incidents, whilst adhering to SLA Liaise with 3rd party software and service providers for application and systems support Assist with the testing and release of reporting and data changes Prioritise and manage workload effectively ensuring open incidents, BAU tasks and project work can be managed simultaneously Carry out routine tasks such as system and performance monitoring, escalating issues where appropriate Communicate updates, enhancements and issue resolutions to end users Coach the data engineer to increase their knowledge and skills Undertake any other duties as may, from time to time, be required by the Company Skills & Experience Required: Advanced SQL and Data Analysis experience Experience with BI tools, preferably Microsoft Fabric and Jet Reporting Functional and technical understanding and competence A confident communicator capable of owning projects with strong acumen for business analysis and user engagement Confidence in training non-technical users Understanding of data integrity, data quality issues, and end-to-end data flows Desired: Experience using cloud data warehouse technologies Personal Attributes Always maintain a professional approach and represent the IT service to a professional level Excellent communication skills both externally and at all levels in the company, both written and verbal with the ability to summarise technical concepts to non-technicians Efficient in time management with the ability to meet deadlines, manage expectations and balance various workloads Enthusiastic, self-confident and self-motivated Ability to investigate and propose new solutions and systems to support the business Willing to adapt and take on new challenges and driven to continuously improve Structured and detailed in applying documented requirements Ability to create and present high-quality documentation & management information Ability to get things done and improvise as required with a ‘can do’ attitude Understand and represent the brand attributes and values Behavioural Competencies Making informed decisions Leading and Empowering People Maximising potential Pushing boundaries Communicating Company Vision Accountability Department Behavioural Competencies Ethical working practices Team playing Strong Moral Principles Understands and accepts the feelings of others Open and honest communication If you feel you have the skills and experience needed to become the Data and Reporting Manager at AIS, then please click ‘apply’ today! We’d love to hear from you.