About the Role
We are looking for Facilities Assistants to join our Facilities team to provide Estates support for the Park Lane site. This role will include minor building maintenance tasks and help create a safe, clean, and welcoming site for students, staff, and visitors.
Based at Park Lane Campus, this role is part of a small team responsible for ensuring that the teaching and learning activities are able to run as they should by assisting in managing the building and systems, and supporting the Facilities Supervisor to be able to complete their role.
Campus Facilities serves as the link between curriculum and Estates, coordinating planned and reactive works for Property and Maintenance. The team ensures proper scheduling, consultation, and adherence to procedures during maintenance activities. They also oversee contracts for services like cleaning, security, printing, hygiene, and waste management.
What You Will Do
1. Complete tasks of the Facilities Assistant and assist the Facilities Supervisor in managing a range of contractors including cleaning, security, maintenance and soft services.
2. You will act as the main point of contact for users.
3. Manage jobs using a computerised customer relationship system (CRM) to ensure jobs are tracked and completed.
4. Ensure a safe working environment for all employees and stakeholders.
5. Work closely with the Health & Safety Advisor to ensure all external service providers operate to safe systems of working (SSOW) in full compliance with statutory and Group requirements.
About You
6. Ideally you will have previous experience in a customer service environment, including responsibility for opening and locking up buildings and building security.
7. Excellent communication skills and the ability to communicate effectively, be a team player and stay focused on what needs to be done.
8. English and Maths GCSE or equivalent and a preferably a driving licence.
9. Experience with basic maintenance or DIY tasks, such as basic plumbing, basic joinery, decorating.
10. A commitment to deliver outstanding customer service to our students, staff and users of the campus.
Benefits
The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.
We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.
As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.
Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references.