About
About The Role
Team – Medical Collections
Working Pattern - Bournemouth based & Surrounding areas. Full time, 37.5 hours per week. We are happy to discuss flexible working!
Top 3 skills needed for this role:
* NMC Qualified
* Clean driving licence
* Be Empathic and sensitive to clients' needs
What this role is all about:
As a Vitality Nurse, you will be responsible for obtaining medical information on various conditions, including undertaking screenings and sample testing by means of blood, urine, and saliva. This includes additional services such as Medical Telephone Questionnaires, Member Health Checks, and Wellness Days. Daily travel to customers’ homes or workplaces within a specific geographic area is required.
You will work a 37.5-hour week across 5 days with an alternating Saturday rota (shifts between 8-4, 12-8), with daily travel within your territory. Flexibility is necessary. You will be part of a team of professional Nurses and Office staff.
Key Actions:
* Conduct client screening appointments at their home or work location.
* Manage telemedical interviews when scheduled.
* Liaise with customers, underwriters, and operational teams to promote health and wellbeing.
* Manage client expectations per company policies.
* Plan, organize, and prioritize workload and equipment.
* Work collaboratively with the concierge to manage appointments and diaries.
* Conduct physical examinations and collect samples for insurance and healthcare clients.
* Promote good health.
What do you need to thrive?
* Registered with the Nursing & Midwifery Council (NMC).
* Full driving license.
* Broad nursing experience, with skills in medical knowledge, phlebotomy, and independent working.
* Attention to detail.
* Excellent written and verbal communication skills.
* Computer literacy.
* Ability to work independently with enthusiasm and resilience.
* Strong teamwork and collaboration skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Polite, confident, and professional telephone manner.
* Observation skills, empathy, and sensitivity.
* Comfortable working remotely and independently.
* Critical thinking skills.
* Curiosity and willingness to learn.
* Active listening skills.
Benefits:
* Bonus schemes rewarding performance.
* Up to 12% pension contributions, with company matching up to 6%.
* Vitality health insurance with rewards and benefits.
* Life Assurance: four times annual salary.
We also offer a range of other benefits, career development opportunities, and a supportive environment. Join us to be the healthiest you've ever been and to grow your career in a purpose-driven company.
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