Company Description
Hilltop Leaf is a private medicinal cannabis supplier in the UK. Based in Scotland our company was established to supply full spectrum medicinal cannabis.
Role Description
Management of the Hilltop Leaf GDP/GMP Distribution Warehouse and to maintain full GxP compliance including stock accuracy, warehousing orders processing, goods transportation (Goods In and Out) and customer’s satisfaction.
The WM will report to the COO, and work in close collaboration with Cultivation and Production managers.
Daily Activities
Compliance and Training
-Ensure the warehouse consistently meets GMP/GDP and HSE standards.
-Maintain up-to-date training for all warehouse staff, including personal training records and those of direct reports.
-Provide continual on-the-job and desktop learning opportunities for employees.
Quality Management and Regulatory Obligations
-Complete QMS tasks promptly, including reporting and resolving Incidents, Deviations, CAPAs, Change
Controls, and conducting Risk Assessments.
-Maintain up-to-date SOPs, calibrate equipment in a timely manner, respond to Internal Audits, onboard suppliers, manage Recalls, and perform routine Temperature Mapping.
-Host regulatory inspections
Supervision and Daily Operations
-Supervise daily warehouse staff, ensuring proper coverage for all shifts and effective department operation.
-Supervise all onsite and offsite warehousing activity
-Address logistical issues and implement solutions efficiently.
-Participate in all aspects of warehouse activities, such as stock receiving, perpetual inventory, stocktaking, picking, packing, and forklift operation.
-Follow SOPs for checking, signing, locating, picking, and packing goods.
-Ensure delivery notes are accurately created, printed, and recorded, and escalate any queries appropriately.
-Support all deliveries to site for all departments.
-Support on Home Office Annual returns
Warehouse Safety, Security, and Organisation
-Develop and implement safety and security programs for the warehouse.
-Keep all paperwork organised and filed appropriately.
-Utilise IT systems to coordinate and control the order cycle, stock levels, delivery schedules, and transportation costs.
-Maintain a clean, tidy, and organised warehouse environment.
Logistics and Customer Service
-Collaborate with wider teams in Sales and QA to manage Goods In and Goods Out to ensure timely stock movement and receipt.
-Liaise with qualified logistics providers (e.g. Movianto or DSV) to arrange for deliveries to be received and collected
-Assist the Customer Service team with inquiries and complaints related to storage and distribution.
-Ensure proper packing and loading of goods to minimise transit damage, and verify goods are collected and undamaged.
Staffing, Training, and Performance
-Maintain correct staffing levels for all warehouse shifts.
-Make sure all warehouse operators complete and maintain appropriate training.
-Review, manage, and close Deviations and CAPAs within required timelines.
-Empower staff to achieve objectives, and manage all aspects of hiring, training, guidance, discipline, and termination.
Facility Oversight and Continuous Improvement
-Oversee the Environmental Monitoring System (EMS) for warehouse facilities, Goods In CD vault, and cold store.
-Fulfil Head of Production duties as required when the Head of Production is absent,
-Inspect the physical conditions of warehouses, equipment, and vehicles regularly.
-Analyse data and statistics to evaluate department performance, quality, and identify opportunities for improvement.
Other Duties
-Support the Responsible Person (RP) in their responsibilities as needed.
-Ensure only approved transportation systems are used, according to the approved Supplier list and/or QTA.
-Carry out any other reasonable tasks within your capabilities as directed.
Qualifications
-University degree with 5 years’ GMP experience
-CPD for controlled drugs; GxP (preferred)
-GMP and GxP experience
-Knowledge of Regulatory Affairs and GMP guidelines
-Strong problem-solving skills
-Excellent communication across channels; able to host and minute meetings
-Willing to work flexible hours
-Strong organisational and time management skills
-Team player and independent worker; collaborative and supportive
-Results-driven, quality-focused
-Takes ownership of personal development
-Adaptable and flexible
-Committed to learning
-Strong IT skills (Word, Excel, Outlook); troubleshooting and software learning (Sage/MS Copilot)
-Project management skills
-Responsible and proactive, escalates as needed
-Practical, positive attitude
-Good listener and active participant in discussions
-Meets strict deadlines
-Familiarity with Home Office regulations for controlled drugs