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Servicenow administrator

London
Sky
Service
€70,000 a year
Posted: 13 June
Offer description

As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include:

We continually evolve our products and platforms, and keeping Sky safe from cyber‑attacks is a top priority. The Cyber Security team helps the business grow while protecting our customers, colleagues and partners from sophisticated threats.


Responsibilities

* Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
* Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
* Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
* Provide guidance and mentorship to team members on ServiceNow development and portal usage.
* Collaborate with cross‑functional teams to understand requirements and deliver high‑quality solutions, working closely with the ServiceNow architect and business analysts.
* Utilise ServiceNow best practices, coding standards, and ITIL processes.
* Participate in code reviews and provide constructive feedback to improve development quality.
* Write and maintain automated scripts that test your code against requirements.


Qualifications

* Significant hands‑on experience developing within a ServiceNow platform.
* Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
* At least one of the following certifications is required:
o ServiceNow ITIL Certification
o ServiceNow Certified System Administrator (CSA)
* Understanding of ServiceNow architecture and performance optimisation techniques.
* Strong development experience with:
o JavaScript
o Business Rules
o Client Scripts
o Script Includes
o UI Policies
o UI Actions
o Flow Designer
o Workflows
* Excellent debugging and problem‑solving skills.
* Ability to write clean, maintainable, and high‑performing code.
* Excellent communication and collaboration abilities.
* Ability to work independently and lead technical initiatives.


Benefits

* Sky Q, for the TV you love all in one place
* The magic of Sky Glass at an exclusive rate
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* A wide range of Sky VIP rewards and experiences


Inclusion

We are a Disability Confident Employer and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We embrace hybrid working, with options to work from home or from our offices in Livingston and Osterley as part of the recruitment process.

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