Here at The Bold Hotel, we are looking to expand our team, due to company growth. We are part of The Mikhail Hotel & Leisure group, we have multiple sites within the area, including The Bold hotel, Lord Street Hotel, Punch Tarmeys & the newest addition to our complex The Grand.
We are looking to recruit more receptionists for our Reception team within The Bold hotel.
We are looking to recruit a reliable customer focused receptionist to work in both of our Boutique Hotels.
We would ideally like the successful candidates to have previously worked in a receptionist role but also working within a bar or restaurant environment will be advantageous.
We currently have a Full Time and Part Time position available working across our Venues.
Key Responsibilities
· To ensure that all our residents receive a first class customer service at all times.
· You will be responsible for dealing with any questions that may arise, either face to face or on the phone.
· To manage your shift efficiently, which will involve cash handling and reconciling payments.
· Handling all Hotel and Functions enquiries in a professional manner.
· Support the Bar and Front of House Team as required.
· To liaise with the Duty Manager to resolve and issues that may arise on your shift.
The Ideal Candidate
· Positive attitude and can offer excellent customer service.
· An honest and energetic personality with a can do approach to work.
· Works well within a team but self-disciplined enough to manage their workload.
· Ability to be learn and want to develop in all areas of the role.
· Ideally have experience in a Hotel PMS system, preferably Reslynx/Guestline. This is not essential as full training will be given.
· Willing to work shift patterns, sometimes starting at 7am till 5pm or 2-10pm.
If you are looking for a challenge and want to work in a vibrant high paced environment, then we look forward to hearing from you.
We will consider Part Time positions for the right candidate.
Job Types: Full-time, Part-time, Permanent
Pay: £11.00-£12.21 per hour
Benefits:
* Company pension
* Employee discount
* Sick pay
Ability to commute/relocate:
* Southport PR9 0BE: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person