Administrative Officer - Stafford (Ref: 6063)
Join to apply for the Administrative Officer - Stafford (Ref: 6063) role at Ministry of Justice UK
Administrative Officer - Stafford (Ref: 6063)
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Join to apply for the Administrative Officer - Stafford (Ref: 6063) role at Ministry of Justice UK
This position is based at STAFFORD COMBINED STAFFORD, ST16 2QQ
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary, and management.
About Us
HM Courts & Tribunals Service (HMCTS) oversees criminal, civil, and family Courts and Tribunals in England and Wales. We support court users and colleagues within HMCTS, facilitating access to justice. We seek individuals committed to public service and making a difference. If you are interested in a meaningful career, please apply.
Your Role
Crown Court Admin Officers manage criminal digital files, handle correspondence, and respond to enquiries. They deal with criminal justice agencies, solicitors, barristers, and the public via various channels. They work with serious criminal cases and juror management. You will perform administrative duties to support case progression and other HMCTS functions.
Your Skills and Experience
With a friendly, approachable manner, you should have excellent attention to detail, strong communication skills, and a desire to provide proactive support via phone and email. You should be organized, able to prioritize, multitask, and adapt to software tools. Enjoy working in a busy environment and assisting court users navigate the justice system. Please refer to the detailed job description attachment for more information. Ensure your CV includes current duties and responsibilities.
Additional Details
This role is customer-facing, office-based, with standard hours of 37 per week. Flexible working options are considered, including part-time (minimum 30 hours over 5 days). Employees must seek line manager approval for fixed-term appointments, loans, or visa considerations. The salary is £24,202 plus contributions to a Civil Service Pension Scheme. Benefits include learning opportunities, flexible working, inclusion initiatives, annual leave, public holidays, and season ticket loans.
Other Information
A statement of suitability may be used for initial screening. The post is located at Stafford Combined Court Centre, Victoria Square, Stafford, ST16 2QQ. The role involves assessing behaviors such as Communicating and Influencing, Managing a Quality Service, and Delivering at Pace. Successful applicants will undergo security and background checks, including criminal record and nationality verification. The role is open to UK nationals, Irish, Commonwealth, and certain EU/EEA nationals, among others, with specific eligibility criteria outlined.
Application Process
For queries, contact the SSCL Recruitment Enquiries Team via email or phone. Further information about recruitment, benefits, and the Civil Service is available on the official website. The Civil Service promotes diversity and equal opportunity and participates in schemes such as Disability Confident. The Civil Service Code and principles govern recruitment and conduct.
Location
Stafford Combined Court Centre, Victoria Square, Stafford, ST16 2QQ.
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