Gas Engineer / Installer East Midlands Distribution Centre - Castle Donington Logistics Full time Permanent
Job Role: Gas Engineer / Installer
Location: Castle Donington
Salary: Up to £34, basic + achievable uncapped bonus (OTE £45,)
Job Type: Full-time, Permanent
About the Role
At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Installer to join our ‘Driven’ installation team based out of Castle Donington.
You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers’ homes across the Midlands and Northern regions.
This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
1. Check vehicle, load, and planned route before departure
2. Drive safely and efficiently (monitored via vehicle telematics)
3. Deliver, install, and test appliances in line with company workflows
4. Install gas appliances in compliance with Gas Safe regulations
5. Uninstall and remove old appliances, packaging, and returns
6. Ensure all tracking and job information is accurately captured
7. Provide excellent customer service and ensure customer satisfaction
Performance Measures
8. You will be measured against key service and operational criteria:
9. Successful delivery and installation
10. Time taken to complete deliveries and installs
11. Customer advocacy and satisfaction
What We’re Looking For
12. Gas Safe Registered (essential for installing gas appliances)
13. CKR1 (essential) HTR1 (ideal)
14. Previous experience installing white goods/kitchen appliances
15. Full UK Driving Licence (max 6 points, no serious offences)
16. Strong communication and customer service skills
17. Ability to work from plans and detailed instructions
What We Offer
18. Competitive salary with realistic uncapped bonus earning potential
19. Company van (not for personal use), fuel, and tools provided
20. Structured routes and consistent workload
21. Ongoing training and development
22. Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we’d love to hear from you.
At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.
Hours40Benefits· Healthcare cash plan · Free parking · Birthday off after a year · Holiday purchase scheme so you can get that work life balance · Staff discount scheme · Autonomy to make a difference!Share: