Location: Cambridge, UK (remote-friendly within the UK) with occasional travel to the office once per quarter.
We're looking for an experienced Business Analyst to support key projects, working closely with the Delivery Lead. The ideal candidate is proactive, autonomous, and comfortable owning deliverables in a fast-paced environment.
This is a 3 month contract with the possibility of extension.
What you'll be doing:
* Support on the implementation of a Customer Data Platform (CDP), a central initiative to enhance our marketing and customer journey capabilities
* Define and document the data structure needed to support CDP workflows
* Collaborate with internal stakeholders and third-party vendors to drive project progress
* Conduct vendor evaluations, build scorecards and support the team through the RFP process
* Work with CRM and data teams to ensure business requirements are clearly captured and translated
* Own typical BA responsibilities such as requirements gathering, documentation, and supporting delivery teams
What we're looking for:
* Proven experience in data-driven projects, CRMs, and CDPs
* Experience managing third-party vendors and supporting RFP processes
* Track record of working autonomously and making strategic contributions
* Experience managing third-party vendors and supporting RFP processes
* Excellent communication and stakeholder management skills across business and technical teams
About Jagex:
Jagex is a leader in developing and publishing deep, engaging online games that connect millions of players worldwide. Best known for the RuneScape franchise, which includes two of the world’s longest running and most successful MMORPGs, in Old School Runescape and Runescape, and the open-world survival crafting game, Runescape: Dragonwilds; we have proven success in delivering immersive Forever Games and fostering strong player communities.
We strive to foster an inclusive workplace built on trust, autonomy, and a shared passion for creating forever games.
Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; we Honour our Vows by being honest and transparent; we are our Customers’ Heroes by striving to understand our team & player needs, and we Seize The Day by making the most of every opportunity.
With over two decades of experience, and over 400 people in our team, we continue to innovate in live game development, leveraging data-driven insights, and a commitment to player-first game design. We have a diverse and talented team where creativity, collaboration, and community-driven game development drives everything we do.
As part of Jagex, you’ll have the opportunity to work on a globally successful franchise, contribute to exciting new projects, and be part of a company that hugely values both our employees and our players.
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