Overview
Become a Retail Sales Assistant at The Works. This is a mission to inspire reading, learning, creativity and play. You’ll be the heartbeat of our retail store, greeting customers and helping them leave inspired to unlock their imaginations.
Responsibilities
* Greet customers with a warm smile and help them find products that satisfy their creative needs.
* Support store operations by opening, closing, and running the store when needed (holidays, days off, sickness).
* Assist with stock, merchandising, pricing, and deliveries; keep the store organized and inviting.
* Provide excellent customer service, share brand and product knowledge, and promote repeat visits.
* Be part of a team, possibly engaging with customers on social platforms or in-store demonstrations.
* Engage with our culture of learning and creativity and participate in ongoing training and development where available.
Qualifications / Skills
* Excellent customer service and communication skills.
* Ability to thrive in a fast-paced retail environment and multitask effectively.
* Passion for books, learning, creativity, and playing a part in helping customers explore new hobbies.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Customer Service
Industries
* Retail
Benefits
* 25% Colleague Discount plus exclusive Double Discount days
* MyWorks discounts across retailers, holidays, utilities, tech, and more
* Family Friendly Leave with enhanced maternity, paternity and adoption pay
* Holiday: 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy for training and development
* Wagestream: access up to 50% of earned wages early
* Share Scheme
* 24/7 support for you and your family via Retail Trust
* Healthcare Cash Plan for everyday costs
* Long service awards, pension, life assurance, Cycle to Work, and optional charity giving
Company culture and values
We are Crafty, Caring, and Can-do. We listen, we care, and we welcome diverse, inclusive teammates. We support flexible working where possible and provide reasonable adjustments for interviews and roles where needed. We don’t just sell products; we inspire reading, learning, creativity and play. Time Well Spent starts with you.
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