The Perle Oban Hotel & Spa is hiring a receptionist to join their team. This is a permanent contract, and you will be working 30 hours per week, from Monday to Sunday, 5 days out of 7.
This is a guest-facing position; as a receptionist, you will be the first point of contact for guests at the hotel, making it crucial to create a great impression. The receptionist should be professional, polite, knowledgeable, self-motivated, and helpful, always ready to assist customers with a positive attitude, ensuring guest satisfaction. Multi-tasking and functioning under pressure are part of the daily routine.We seek candidates who are passionate about guest service, possess problem-solving skills, and take pride in their work. Prior experience with Stayntouch and Lightspeed systems is preferred, but not required.
What's in it for you?
An hourly rate of £12.60 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
Refer to a friend Bonus
Employee Discounts
. Friends & family discounted hotel rates across the group
. Meals on shift
Employee Assistance Programme
Uniform
Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
Where?
This position is based at The Perle Oban Hotel & Spa, in Oban. Perle Oban is a luxury hotel & spa located in the centre of Oban that boasts beautiful views over the harbour. With Oban train station and Oban ferry terminal a stone's throw away, it is the ideal base for exploring Scotland's islands and highlands. This historical building built in 1882 is the perfect combination of Victorian charm and modern inspired style.
Duties and Responsibilities:
Learn all aspects and functions of our systems
Know the hotel's facilities and the area.
Familiarise with the team, for better communication between departments and to know who to go to in case of need.
Be completely knowledgeable of all reception procedures, such as check in, check out, bookings, general enquiries, cash handling and processing payments, etc.
Answer the phone promptly.
Learn about guest relation management and use it in your daily routine.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 25/06/2025 by TN United Kingdom
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