Job Description
Hire and Sales Co-ordinator\n\nThe Company:\n\nOur client is seeking an enthusiastic and organised Hire and Sales Co-ordinator to join a well-established scaffolding supplier. Specialising in tube & fitting, system scaffolding, stair towers, and temporary roof systems, they supply equipment to contractors and scaffolders across commercial construction and infrastructure projects. This is an excellent opportunity to support a busy sales office in a technical product environment, with long-term development for the right individual.\n\nResponsibilities:\n\nAs a Hire and Sales Co-ordinator you will process hire and sales orders from initial enquiry to despatch.
You will support the overall business unit, carrying out designated tasks to complement the department and aiming for achieving budgets and targets set.\nTo assist the Hire and Sales Manager in attaining hire & sales targets set and contribute to the day-to-day running of the hire and sales operation.\nRespond to all incoming telephone calls in a positive and enthusiastic manner, logging on-hires and sales in the Daily call log, converting enquiries to orders where possible and processing to conclusion, for yard/transport to facilitate delivery.\nEnsure at all times paperwork is completed speedily and accurately.\nComply with company credit control guidelines.\nProduce appropriate computer-generated hire and sales quotations.\nTake incoming telephone calls for hires, off-hires and sales, logging them in the Daily Call Log and processing paperwork for yard/transport to facilitate delivery & collection.\nEngage with yard personnel to understand stock profile, availability and forthcoming transport capability and movements.\nAim to maximise recovery of transport costs on deliveries and collections and appropriate charging of material lost upon completion of hires.\nProvide/request assistance when imminent tasks cannot be satisfactorily completed, achieving balanced workloads across the overall business unit.\nEncourage exchange of information between hire and sales functions.\nTo adhere to the company Price Guide, referring to the senior staff for larger enquiries.\nAttend to call-in-trade clients at the trade counter, converting enquiries to orders and processing to point of despatch.\nTo develop your technical knowledge of products, allowing you to embrace existing and new product development.\nWhen time allows, to pro-actively call existing, lapsed or potential clients from database lists provided, promoting the company’s products and services and broadening its customer base.\nTake ownership of specific tasks as assigned to you from time to time.\nMaintain functional links with other areas of the business in order to contribute to the effective running of the company.\nTo conduct yourself in a manner which reflects the professional image of the company.\nEmbrace and contribute to your Personal Development Plan. Encompassing sales and product training, aiming to improve your future potential and performance capability.\nMaintain administration, reporting and planning systems.\nFollow company policies for discipline, health and safety.\n\nRequirements:\n\nPrevious experience in a hire or trade counter role (ideally within scaffolding, plant, or construction supply)\nStrong administrative and time management skill\n Confident and professional communicator (written and verbal)\nAble to work in a fast-paced environment and meet deadlines\nComfortable using Microsoft Office (Word, Outlook, Excel) and CRM/order systems\nPositive, team-oriented approach with a willingness to learnBenefits:\n\nCompetitive salary \nFull product training and ongoing development\nOpportunity to progress within a well-respected scaffolding supplier\nFriendly, down-to-earth team cultureTo apply for this exciting opportunity as a Hire and Sales Co-ordinator, submit your application now. We look forward to hearing from you